Sunday, December 27, 2009
Canadians to Require Passports for Travel to Mexico
It's recently been announced that starting March 1, 2010, Canadians will require passports to travel to Mexico. It's strongly recommended that if you are planning on traveling to Mexico and don't currently have a passport that you apply immediately to avoid long waiting times.
Caribbean Resort Caters to Little Ones
The concertgoers are swaying to the music, clapping and crowding the stage so they can reach out and touch their favorite stars -- who happen to be giant furry characters named Elmo, Cookie Monster, Bert and Ernie.
Welcome to Beaches Resort in Turks and Caicos -- the family resort of the Sandals brand -- where the littlest vacation goers like Milo Greenspan rule. Milo may only be four but he drove his family's vacation decision -- straight from Chicago to this resort.
"He's been asking for the last two years to come to Elmo's Beach," explained his mom Catherine. "And if he's happy, I'm happy."
That's why the four all-inclusive Beaches resorts here and in Jamaica are operating at 80 percent or more capacity, despite an economy that continues to wreak havoc on the travel industry.
There are as many as 10 weddings a day, including many that involve blended families. (So many weddings that they are about to launch new Martha Stewart-themed nuptial packages.)
The resort also recently completed a $125 million expansion that includes Italian Village with some of the best-planned family rooms I've ever seen, with separate space for kids with bunk beds, video games, a sink to brush their teeth and a door that you can close!
In fact, this may be the only resort I've visited where none of the guests I've chatted with -- not one person -- had anything negative to say. "We've been here four days and we already booked for next year," said an enthusiastic John Balamenti. Visiting from New Jersey, Balamanti watched as his toddler, Gia, stared transfixed on "Sesame Street's" fairy in training, Abby Cadabby.
There are many resorts that offer amenities and activities for older children -- and this place has knockout facilities for tweens and teens too, including a Scratch DJ Academy and an Xbox 360 Game Garage, but what sets Beaches apart is that it's one of the few resorts to cater to the younger set with day care for infants and the "Sesame Street" program, which offers a chance to bake cookies with Cookie Monster, tell stories with Elmo or go on a scavanger hunt with Grover.
Even the new Pirates Island water park has a terrific area for little water lovers with mini slides, cannons and barrels spraying water, sprouting geysers and a lazy river.
And unlike cruise ships and other resorts, the smoothies the kids crave at those swim-up bars , the camp activities -- even for the babies -- and the alcohol for the grown-ups are all part of the package. Even the mini bars are free, stocked with an assortment of juices, soft drinks, beer, wine and more.
"You definitely get a lot for your money," says Leora Tiloccia back for her fifth visit from suburban New York with her 4-year-old daughter Leah. "There's always something to do, the food is good and there are always kids for Leah to play with."
Vacation packages taking as much as 65 percent off the rack rate certainly help too, as does the drop-dead location -- the resort is spread over 60 acres spank in the middle of a marine sanctuary with a white-sand beach that stretches for miles.
Did I mention the 16 restaurants, huge fitness centre and spa, seven pools -- five with swim-up bars -- and complimentary diving daily? And though this is a huge resort (633 rooms) it doesn't seem that big because there are three clusters or "villages" each with its own check-in, lobby, shops, pools and more.
The day I visited there were nearly 500 children at the resort, most of them under seven. (On busy vacation weeks, there might be 1,500 kids here.) Some were busy doing "camp" activities like playing in the kid-sized pool at Camp Sesame, doing art projects or doing "beach science" like making "volcanoes" from baking soda, vinegar and dish detergent.
Other families were happily building sand castles on the beach, lazing in the pools, getting a burger at the 50's-style diner Bobby D's, or helping themselves to pasta or fresh grilled chicken at another restaurant where high chairs and kid's menus are always at the ready.
But all of this doesn't come cheap -- a week even with discounts can cost a family of four upwards of $4,000, but families told me they felt it was well worth the tab.
"They make it so easy," said Pittsburgh mom Nicole Dallas who is lining up to take pictures with her two young sons and Cookie Monster while her husband is out diving. "We could have gone to Mexico for half the price but it wouldn't be the same."
No worries either if you have a child with special needs or food issues. The resort welcomes special needs children into its programs -- as many as 10 a month, says Camp Sesame Manager Federline Julien.
A "culinary concierge" is also on hand to arrange special meals whateve the issue -- peanut free, gluten free, sugar free -- at any of the resort restaurants. "We have kids who ate their first cookie here," says executive chef Colin Watson proudly. Watson is himself the father of two.
Matt Hawley, a registered nurse from Boston, meanwhile, busily took pictures of his two young daughters with the "Sesame Street" characters. His family could only afford the trip -- the family's first "big vacation" -- because he snared such a great deal.
"We're living our dream vacation," he said. "On a lot of cold days, we'll be looking back thinking of this."
Source: www.cnn.com/travel
Welcome to Beaches Resort in Turks and Caicos -- the family resort of the Sandals brand -- where the littlest vacation goers like Milo Greenspan rule. Milo may only be four but he drove his family's vacation decision -- straight from Chicago to this resort.
"He's been asking for the last two years to come to Elmo's Beach," explained his mom Catherine. "And if he's happy, I'm happy."
That's why the four all-inclusive Beaches resorts here and in Jamaica are operating at 80 percent or more capacity, despite an economy that continues to wreak havoc on the travel industry.
There are as many as 10 weddings a day, including many that involve blended families. (So many weddings that they are about to launch new Martha Stewart-themed nuptial packages.)
The resort also recently completed a $125 million expansion that includes Italian Village with some of the best-planned family rooms I've ever seen, with separate space for kids with bunk beds, video games, a sink to brush their teeth and a door that you can close!
In fact, this may be the only resort I've visited where none of the guests I've chatted with -- not one person -- had anything negative to say. "We've been here four days and we already booked for next year," said an enthusiastic John Balamenti. Visiting from New Jersey, Balamanti watched as his toddler, Gia, stared transfixed on "Sesame Street's" fairy in training, Abby Cadabby.
There are many resorts that offer amenities and activities for older children -- and this place has knockout facilities for tweens and teens too, including a Scratch DJ Academy and an Xbox 360 Game Garage, but what sets Beaches apart is that it's one of the few resorts to cater to the younger set with day care for infants and the "Sesame Street" program, which offers a chance to bake cookies with Cookie Monster, tell stories with Elmo or go on a scavanger hunt with Grover.
Even the new Pirates Island water park has a terrific area for little water lovers with mini slides, cannons and barrels spraying water, sprouting geysers and a lazy river.
And unlike cruise ships and other resorts, the smoothies the kids crave at those swim-up bars , the camp activities -- even for the babies -- and the alcohol for the grown-ups are all part of the package. Even the mini bars are free, stocked with an assortment of juices, soft drinks, beer, wine and more.
"You definitely get a lot for your money," says Leora Tiloccia back for her fifth visit from suburban New York with her 4-year-old daughter Leah. "There's always something to do, the food is good and there are always kids for Leah to play with."
Vacation packages taking as much as 65 percent off the rack rate certainly help too, as does the drop-dead location -- the resort is spread over 60 acres spank in the middle of a marine sanctuary with a white-sand beach that stretches for miles.
Did I mention the 16 restaurants, huge fitness centre and spa, seven pools -- five with swim-up bars -- and complimentary diving daily? And though this is a huge resort (633 rooms) it doesn't seem that big because there are three clusters or "villages" each with its own check-in, lobby, shops, pools and more.
The day I visited there were nearly 500 children at the resort, most of them under seven. (On busy vacation weeks, there might be 1,500 kids here.) Some were busy doing "camp" activities like playing in the kid-sized pool at Camp Sesame, doing art projects or doing "beach science" like making "volcanoes" from baking soda, vinegar and dish detergent.
Other families were happily building sand castles on the beach, lazing in the pools, getting a burger at the 50's-style diner Bobby D's, or helping themselves to pasta or fresh grilled chicken at another restaurant where high chairs and kid's menus are always at the ready.
But all of this doesn't come cheap -- a week even with discounts can cost a family of four upwards of $4,000, but families told me they felt it was well worth the tab.
"They make it so easy," said Pittsburgh mom Nicole Dallas who is lining up to take pictures with her two young sons and Cookie Monster while her husband is out diving. "We could have gone to Mexico for half the price but it wouldn't be the same."
No worries either if you have a child with special needs or food issues. The resort welcomes special needs children into its programs -- as many as 10 a month, says Camp Sesame Manager Federline Julien.
A "culinary concierge" is also on hand to arrange special meals whateve the issue -- peanut free, gluten free, sugar free -- at any of the resort restaurants. "We have kids who ate their first cookie here," says executive chef Colin Watson proudly. Watson is himself the father of two.
Matt Hawley, a registered nurse from Boston, meanwhile, busily took pictures of his two young daughters with the "Sesame Street" characters. His family could only afford the trip -- the family's first "big vacation" -- because he snared such a great deal.
"We're living our dream vacation," he said. "On a lot of cold days, we'll be looking back thinking of this."
Source: www.cnn.com/travel
Royal Plantation - In a Class All it's Own
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In December 2009 I had the pleasure of visiting the exclusive Royal Plantation resort in Ocho Rios, Jamaica. This is a resort for those who are looking for outstanding and impecable service, along with a quiet, relaxing atmosphere.
The first thing you notice upon arrival is the beautiful, colonial style of the resort, with wide porches with large cushioned chairs where you can enjoy afternoon tea, or just pass by the hours looking at the waves. The resort is quite old (built in the 1950's) but it has been well kept, and it's age just adds to it's charm. When sitting on the porch over looking the ocean, you could be in 2009 or 1959.
Upon arrival at the resort (via private transfer) you are checked in privately by the concierge and served a Mangosa - champagne with mango juice - very refreshing! Once checked in you are free to explore the resort - the bell boy will take your bags to your room. The rooms are quite large with lovely, comfortable beds with immaculate white linens. The bathrooms offer double sinks (very convenient for couples) with complimentary toiletries, including: shampoo, conditioner, skin lotion, body wash and aloe. All rooms come with a flat screen tv with satellite and include a number of US channels. Since room service is included in the Royal Dining Plan, all rooms have a small table with chairs so the staff can set up your formal table setting.
One of the highlights of a stay at the Royal Plantation is the cuisine. Although there are only 3 restaurants, there is a wide variety of amazing culinary options to choose from. Even more decadent food items, such as steak, lobster, escargot, etc are all included with the Royal Plan at no extra cost. And if it happens that there is nothing on the menu that's to your liking, you can request special dishes from the chef. This makes the Royal Plantation a great option for choosy eaters or those with food allergies. Out of the three restaurants, I would most highly recommend Le Papillon (French Cuisine).
One of the main reasons people travel to the Caribbean is the beaches. The Royal Plantation is on a small, but wide patch of sandy beach. There is a large roped off swimming area with a floating dock for sunning. The resort offers many mohangany beach chairs to lounge on - in fact, when you arrive to the beach, the staff will prepare your area for you with padding for the chairs along with towels, a mohagany table and they will even position the chairs as per your preference (ie facing the sun). One of the highlights of a stay at the Royal Plantation is the beach butler service. Everyone is provided with a flag that you can raise when you would like something from the beach butler: drink, food, misting with lavender water, your chair re-positioned, etc. It is a great touch that truely makes your day relaxing and worry-free.
Royal Plantation is a unique resort, and recommend for those looking for amazing service, outstanding food and a quiet, relaxing atmosphere in a tropical paradise.
Sunday, August 16, 2009
Are Travel Agents Making a Comeback?
Online travel sites flooded with overwhelming options, all claiming the best deals. Extra fees nestled into the fine print amid blaring advertisements. Pounding 16 digits into the telephone after you've booked the wrong flight before finally getting a human voice.
A few weeks ago, Darin Kaplan, a tech-savvy 27-year-old California restaurant manager, clicked his mouse hundreds of times, surfing the vast choices offered by online travel booking Web sites like Expedia.com and Orbitz.com to plan his 28th birthday cruise to Mexico before he gave up in frustration.
"It's a cut-and-paste experience when you're booking online. None of these sites are going to tell me what I can do with different options," said Kaplan, who uses the Internet for many purchases, including his basketball shorts and music tickets. "Travel agents know what they are talking about. It's more comforting to hand my money to someone who has the knowledge and experience."
Some travelers like Kaplan are finding themselves defecting from travel booking sites like Travelocity.com or airline sites like Delta.com. They are going back the travel agent, an industry that many industry experts once thought to be passé with the advent of online booking.
Fewer travelers are enjoying using the Web to plan and buy trips, according to a study last week by Forrester Research, a market research company. About 46 percent of U.S. leisure travelers enjoyed using the Internet to book travel this year, down from 53 percent in 2007.
Difficult site navigation and presentation on travel company sites and hotel and airline sites are causing a growing number of travelers to shift away from the Web and consider using alternative methods of booking travel.
"People are saying 'I don't understand my options, and I would like to talk to someone who can do all the searching and tell me what's available,' " said Henry Hartevelt, the analyst who wrote the Forrester study. "Major travel agencies have absolutely failed in their responsibility to innovate and think of creative new ways to help their customers shop."
In the brick-and-mortar travel agent model, a trained agent meets with the traveler in person or establishes a relationship over the phone. For a fee, they discuss the travel options they have researched.
These travel agencies began losing their monopoly on the industry during the late 1990s, when airlines began to sell tickets online and travel giants like Expedia.com exploded onto the scene, quickly gobbling market share by introducing the quick, do-it- yourself model.
In 1995, there were 37,000 brick-and-mortar travel agencies, according to the American Society of Travel Agents. Now, only 18,000 exist after many merged or folded.
"What the Internet has done is given us a nation that knows the price of everything and the value of nothing," said Bill Maloney, CEO of the American Society of Travel Agents. "How do you know if a hotel is actually a good value or if it's overpriced? You have these online generalists and these individual specialists."
Travel agent Nancy Cutter of Court Travel Ltd. in Charlotte, North Carolina, and a half-dozen other agencies across the country say they have experienced a surge in returning clients, who said travel Web sites were confusing and unhelpful.
In several instances, brick-and-mortar agents say they were able to offer deals at the same price as, and even undercut, the travel agent models, dispelling the belief that the cheapest rate is online.
Travel agents have deals with suppliers that can sometimes enable them to offer lower prices than on the Web. They also have time to cancel tickets for free, compared with some non-refundable tickets sold on the Web. Expedia.com said it recently waived the fee for travelers changing certain flights.
"Just because you can go out and buy Turbo Tax doesn't mean it's the best answer for everyone," Cutter said. "Some people will still go to an accountant. Booking travel can get complicated, and it's just not as easy as it looks."
Travel agents don't discount the value of online travel agencies, which can be useful for booking simple, short trips, but they say complex itineraries require more expertise from a professional. Many online travel companies agree that an agent may be valuable in planning a detailed honeymoon that includes a tour of vineyards in France or a family excursion to top snorkeling and kangaroo-watching destinations in Australia.
"If you're the type of traveler who needs hand-holding up front, then sure, a travel agent would be great, but you can usually find that same information on the Web," said Brian Ek, a spokesman for Priceline.com, a travel company famous for letting bidders set their own price. He said the agents available by phone at his company can help facilitate a sale and customize cruises for travelers.
Online travel companies say they have made functionality improvements on their sites in recent years. For example, Expedia.com, the world's largest online travel agency, offers a tool that can let customers compare seats on an airplane, with ratings on how comfortable a seat is and how much leg room is available. They also have hotel reviews and even Web tours of rooms to help travelers decide.
And, research shows that online travel model is poised to grow. Even in a recession, when companies and individuals are scaling back on travel, Expedia.com saw a 22 percent air transaction growth rate in the last quarter.
But Susan D. Tanzman of Martin's Travel and Tours in California, who has worked as an agent for 35 years, points out that agents follow up with travelers before and after the trip. If the traveler needs help, the agency can offer assistance. They often work 24 hours a day.
JoAnne Kochneff, owner of midsize agency Travel by Gagnon in Michigan, said agents can give the personal attention a site cannot. Kochneff's office provides a homey feel, with agents offering freshly baked cookies for clients who stop by to chat about their trips.
"They have personal experience traveling in the area, so they can give you a personal recommendation," said Frances Mosser, 67, of Kentucky, on her reason why she switched to the travel agent model this summer.
Mosser and her husband booked a trip to St. Melo in France with a travel agent. The agent helped them devise a way to reduce travel time by taking Ryan Air between countries.
"I don't think we could have planned the trip without her," Mosser said.
Source: www.cnn.com
A few weeks ago, Darin Kaplan, a tech-savvy 27-year-old California restaurant manager, clicked his mouse hundreds of times, surfing the vast choices offered by online travel booking Web sites like Expedia.com and Orbitz.com to plan his 28th birthday cruise to Mexico before he gave up in frustration.
"It's a cut-and-paste experience when you're booking online. None of these sites are going to tell me what I can do with different options," said Kaplan, who uses the Internet for many purchases, including his basketball shorts and music tickets. "Travel agents know what they are talking about. It's more comforting to hand my money to someone who has the knowledge and experience."
Some travelers like Kaplan are finding themselves defecting from travel booking sites like Travelocity.com or airline sites like Delta.com. They are going back the travel agent, an industry that many industry experts once thought to be passé with the advent of online booking.
Fewer travelers are enjoying using the Web to plan and buy trips, according to a study last week by Forrester Research, a market research company. About 46 percent of U.S. leisure travelers enjoyed using the Internet to book travel this year, down from 53 percent in 2007.
Difficult site navigation and presentation on travel company sites and hotel and airline sites are causing a growing number of travelers to shift away from the Web and consider using alternative methods of booking travel.
"People are saying 'I don't understand my options, and I would like to talk to someone who can do all the searching and tell me what's available,' " said Henry Hartevelt, the analyst who wrote the Forrester study. "Major travel agencies have absolutely failed in their responsibility to innovate and think of creative new ways to help their customers shop."
In the brick-and-mortar travel agent model, a trained agent meets with the traveler in person or establishes a relationship over the phone. For a fee, they discuss the travel options they have researched.
These travel agencies began losing their monopoly on the industry during the late 1990s, when airlines began to sell tickets online and travel giants like Expedia.com exploded onto the scene, quickly gobbling market share by introducing the quick, do-it- yourself model.
In 1995, there were 37,000 brick-and-mortar travel agencies, according to the American Society of Travel Agents. Now, only 18,000 exist after many merged or folded.
"What the Internet has done is given us a nation that knows the price of everything and the value of nothing," said Bill Maloney, CEO of the American Society of Travel Agents. "How do you know if a hotel is actually a good value or if it's overpriced? You have these online generalists and these individual specialists."
Travel agent Nancy Cutter of Court Travel Ltd. in Charlotte, North Carolina, and a half-dozen other agencies across the country say they have experienced a surge in returning clients, who said travel Web sites were confusing and unhelpful.
In several instances, brick-and-mortar agents say they were able to offer deals at the same price as, and even undercut, the travel agent models, dispelling the belief that the cheapest rate is online.
Travel agents have deals with suppliers that can sometimes enable them to offer lower prices than on the Web. They also have time to cancel tickets for free, compared with some non-refundable tickets sold on the Web. Expedia.com said it recently waived the fee for travelers changing certain flights.
"Just because you can go out and buy Turbo Tax doesn't mean it's the best answer for everyone," Cutter said. "Some people will still go to an accountant. Booking travel can get complicated, and it's just not as easy as it looks."
Travel agents don't discount the value of online travel agencies, which can be useful for booking simple, short trips, but they say complex itineraries require more expertise from a professional. Many online travel companies agree that an agent may be valuable in planning a detailed honeymoon that includes a tour of vineyards in France or a family excursion to top snorkeling and kangaroo-watching destinations in Australia.
"If you're the type of traveler who needs hand-holding up front, then sure, a travel agent would be great, but you can usually find that same information on the Web," said Brian Ek, a spokesman for Priceline.com, a travel company famous for letting bidders set their own price. He said the agents available by phone at his company can help facilitate a sale and customize cruises for travelers.
Online travel companies say they have made functionality improvements on their sites in recent years. For example, Expedia.com, the world's largest online travel agency, offers a tool that can let customers compare seats on an airplane, with ratings on how comfortable a seat is and how much leg room is available. They also have hotel reviews and even Web tours of rooms to help travelers decide.
And, research shows that online travel model is poised to grow. Even in a recession, when companies and individuals are scaling back on travel, Expedia.com saw a 22 percent air transaction growth rate in the last quarter.
But Susan D. Tanzman of Martin's Travel and Tours in California, who has worked as an agent for 35 years, points out that agents follow up with travelers before and after the trip. If the traveler needs help, the agency can offer assistance. They often work 24 hours a day.
JoAnne Kochneff, owner of midsize agency Travel by Gagnon in Michigan, said agents can give the personal attention a site cannot. Kochneff's office provides a homey feel, with agents offering freshly baked cookies for clients who stop by to chat about their trips.
"They have personal experience traveling in the area, so they can give you a personal recommendation," said Frances Mosser, 67, of Kentucky, on her reason why she switched to the travel agent model this summer.
Mosser and her husband booked a trip to St. Melo in France with a travel agent. The agent helped them devise a way to reduce travel time by taking Ryan Air between countries.
"I don't think we could have planned the trip without her," Mosser said.
Source: www.cnn.com
Tuesday, August 4, 2009
Gran Caribe Real Cancun Open for Business
The Gran Caribe Real Cancun is open for business after beach closure last week; beach recovery program to start this September.
Following an incident on Thursday in which a portion of the beach was closed by Mexican officials over a dispute about sand relocation, Real Resorts, the owners and managers of the Gran Caribe Real Resort in Cancun, have announced that the resort is completely functioning and guests have access to all amenities and services including the beach. According to the governor of the state of Quintana Roo, and the minister of tourism of Mexico the beach recovery program for the entire area is set to get underway this September.
Source: www.travelhotnews.com
Following an incident on Thursday in which a portion of the beach was closed by Mexican officials over a dispute about sand relocation, Real Resorts, the owners and managers of the Gran Caribe Real Resort in Cancun, have announced that the resort is completely functioning and guests have access to all amenities and services including the beach. According to the governor of the state of Quintana Roo, and the minister of tourism of Mexico the beach recovery program for the entire area is set to get underway this September.
Source: www.travelhotnews.com
Martha Stewart and Sandals Partner on Weddings
Martha Stewart Living Omnimedia and Sandals Resorts have partnered to market Sandals' destination weddings under the Martha Stewart Weddings brand.
Starting October 1, agents and guests will be able to book a Martha Stewart Wedding at any of the 12 Sandals or 4 Beaches properties in the Caribbean for weddings that take place on or after January 1, 2010.
This is the first time Martha Stewart is putting her name on a destination-wedding product.
For more information on Sandals, go to: www.sandals.com
Source: www.caribbeantravel.com
Starting October 1, agents and guests will be able to book a Martha Stewart Wedding at any of the 12 Sandals or 4 Beaches properties in the Caribbean for weddings that take place on or after January 1, 2010.
This is the first time Martha Stewart is putting her name on a destination-wedding product.
For more information on Sandals, go to: www.sandals.com
Source: www.caribbeantravel.com
Monday, August 3, 2009
BodyHoliday at LeSport, St Lucia
BodyHoliday Resort in St Lucia is a haven for spa-lovers or those looking for an active vacation. It is one of the few resorts that actually includes spa treatments in it's rates (one massage per person per day)! The BodyHoliday was voted Top Spa in the Caribbean in 2007 and 2008 - perfect for someone who is searching for a spa-focused vacation.
The resort's slogan is "Give us your body for a week and we'll give you back your mind". While this resort offers loads of activities to choose from (including hiking and yoga), you are welcome to do as much, or as little, as you choose. You can partake in the wide variety of options (watersports, golf, spa, aerobics...) or relax on the beach whilst one of the Beach Butlers brings you drink after drink.
BodyHoliday is all-inclusive, meaning that all your meals and drinks are included. You can take all meals in the main dining room if you wish, or there are a number of different options. Breakfast is available by room service, or by buffet, along with lunch at the Cariblue Restaurant. The food here is international but with a Caribbean spin. There is also the Deli, which offers snacks and lighter fare. The most elegant dining option is Tao, which offers Asian-Fusion cuisine. Dinner is by reservation only (some items do have an additional cost).
This resort is recommended for singles, couples and groups. It is probably not the best option for families and children. They are actually trying to target the singles market, by offering special single accommoations and rates. This is a really great option for a girls getaway or a mother-daughter holiday.
Here are some pros and cons of BodyHoliday:
Pros:
*Some spa treatments included
*Great beach
*Rooms are recently renovated with updated shower, bathroom fixtures, furniture
*Amazing service from hotel staff
*Beach service is included (no need to get up for drinks!)
Cons:
*Surcharges for steak and some seafood items
*Hotel is far from the airport (more than 90 min)
*Birds and cats in dining areas
*Lots of mosquitoes at night (bring bug spray!)
BodyHoliday is a great option for those looking for a spa or activities focused holiday.
The resort's slogan is "Give us your body for a week and we'll give you back your mind". While this resort offers loads of activities to choose from (including hiking and yoga), you are welcome to do as much, or as little, as you choose. You can partake in the wide variety of options (watersports, golf, spa, aerobics...) or relax on the beach whilst one of the Beach Butlers brings you drink after drink.
BodyHoliday is all-inclusive, meaning that all your meals and drinks are included. You can take all meals in the main dining room if you wish, or there are a number of different options. Breakfast is available by room service, or by buffet, along with lunch at the Cariblue Restaurant. The food here is international but with a Caribbean spin. There is also the Deli, which offers snacks and lighter fare. The most elegant dining option is Tao, which offers Asian-Fusion cuisine. Dinner is by reservation only (some items do have an additional cost).
This resort is recommended for singles, couples and groups. It is probably not the best option for families and children. They are actually trying to target the singles market, by offering special single accommoations and rates. This is a really great option for a girls getaway or a mother-daughter holiday.
Here are some pros and cons of BodyHoliday:
Pros:
*Some spa treatments included
*Great beach
*Rooms are recently renovated with updated shower, bathroom fixtures, furniture
*Amazing service from hotel staff
*Beach service is included (no need to get up for drinks!)
Cons:
*Surcharges for steak and some seafood items
*Hotel is far from the airport (more than 90 min)
*Birds and cats in dining areas
*Lots of mosquitoes at night (bring bug spray!)
BodyHoliday is a great option for those looking for a spa or activities focused holiday.
Sunday, January 18, 2009
Top All Inclusive Warm Weather Vacations
Forget the plastic beads and all-you-can-eat buffets, all-inclusive resorts are going luxury.
A no-expenses-barred winter vacation is tempting enough in a year that isn't marred by stock losses and layoffs. This year, when more than three quarters of Americans reported experiencing significant stress over money and the economy, according to the American Psychological Association's annual Stress in America survey, the urge to get away may be all but impossible to suppress.
But after two nights at the Ritz Carlton in Grand Cayman ($1,518 US), two six-course tasting menus with wine pairings at the island's top restaurant, Blue ($402 US) and greens fees at the Jack Nicklaus-designed course Britannia ($100 US per person), you could end up with something almost as scary as a notice from your company's HR department: an enormous bill.
Go to Forbes.com to view the slideshow
Enter the luxury all-inclusive. Guests at these little slices of heaven -- they're no longer wholly considered a purgatory of mediocrity -- can indulge as much as they want in everything from lobster to cocktails to local excursions, all without the threat of a constantly increasing tab.
Though not traditionally a luxury product, all-inclusive resorts are experiencing an upswing in visits by wealthy customers, driven by the poor economy, according to Milton Pedraza, CEO of affluence research firm the Luxury Institute.
"There's tremendous popularity and demand for all-inclusives right now," he says. "The perception is that these hotels are a better deal."
In other words, a set price does wonders for easing the minds of financially anguished travelers who truly need to relax.
Tapping into the luxury market has not been easy for all-inclusives, which are saddled with stereotypes about garish plastic armbands and warmed-over buffet-style meals. "When you tell somebody they're staying in an all-inclusive resort it has somewhat of a déclassé meaning," says Martin Rapp, senior vice president of leisure travel for New York-based luxury travel company Altour. "That can make it hard to attract affluent guests."
Wendy Eardley, assistant manager of Curtain Bluff in Antigua, one of the first luxury all-inclusives, says the problem may have to do with the idea of getting something for nothing. "Sometimes people think getting so much means there's something wrong," she says.
Eardley would know. Though slightly more expensive than a night at Grand Pineapple Beach Resort ($462 (US) for an ocean-view-room all-inclusive) in Long Bay, Antigua, Curtain Bluff's $995-per-night (US) package buys a deluxe beachfront room, three gourmet meals a day, afternoon tea, premium drinks, scuba diving and room service -- which would cost substantially more if all were purchased separately.
Unfavorable stereotypes notwithstanding, luxury all-inclusives continue to spring up. The last few years alone have seen the opening of two new resorts on the Mexican Riviera from luxury all-inclusive chain Secrets; three Grand Iberostars in Jamaica, the Dominican Republic and Tenerife; and the luxury boutique resort Sivory in the Dominican Republic -- all high-tourism locations that are home to many traditional all-inclusives, like the Superclubs and Beaches brands. The difference is that the luxury properties embrace quality over quantity, from name-brand architecture to five-star food.
Round Hill Hotel and Villas Resort in Montego Bay, Jamaica, for instance, offers an optional all-inclusive plan. But unlike other all-inclusives, which often are showy new building complexes, Round Hill is an 18th-century sugar plantation renovated by designer Ralph Lauren. (Oceanfront rooms start at $800 US a night, all-inclusive.)
Similarly, boutique hotel Sivory eschewed the sprawling all-inclusive campus for a smaller, more intimate setting ($750 US per night for a luxury oceanfront junior suite, an additional $150 US per person per night for the all-inclusive plan).
Many of the high-end all-inclusives also offer food a la carte rather than all-you-can-eat, circumventing another negative stereotype: that of the undiscerning, gluttonous tourist. Curtain Bluff, for example, employed French and Swiss chefs from the moment it opened. The current executive chef, French-born Christophe Blatz, trained under multi-Michelin-starred Alain Ducasse.
Other hotels are escaping the low-class notion by offering ultra-luxurious services you wouldn't ordinarily find on an all-inclusive menu. In addition to meals, packages at Half Moon in Jamaica offer customised extras, from massages and facials in the Perfectly Pampered package ($3,520 US for three nights in a deluxe suite) to horseback riding and golf greens fees in the Ultimate in Luxury package ($1,180 US per night for a deluxe suite).
And hotels like Royal Plantation in Jamaica and Paradisus Palma Real in Punta Cana even offer guests a signature "pillow menu" from which they can choose the most comfortable way to sleep.
Even properties not initially designed to be all-inclusive are offering add-on options like free meals, parking or spa treatments with the aim of nabbing travellers who want a set price up front. According to Rapp, this snares customers about as well as lowering rates, without hurting the resort's bottom line.
"Once you lower rates, if the economy recovers, it's very hard to raise them again," Rapp says. "If you're offering add-ons instead, you're not really lowering the rates, so you can go back to your previous prices that much easier."
Despite the improvements and the wallet-friendly prices, all-inclusive resorts are not perfect for everybody. People who prefer to experience local culture on their own may feel stifled in the confines of an all-inclusive complex. Foodies, too, may feel restricted by short wine lists and limited restaurant options.
But especially in locations where guests feel uncertain about local food choices or uncomfortable leaving the resort -- especially in some of the more economically disadvantaged Caribbean islands where all-inclusives flourish -- the everything's-included style of vacation can deliver a luxury experience for a reasonable price.
In Depth: Top All-Inclusive Warm-Weather Vacations Go to Forbes.com to view the slideshow
Soure: www.yahoo.com/travel
Monday, January 12, 2009
Iberostar Varadero
The Iberostar Varadero is a 5* resort located on the Cuban peninsula of Varadero. It is popular with families, groups and couples, and most especially with weddings.
Located 45 minutes from Varadero International Airport and 20 minutes from the town of Varadero, the Iberostar Varadero is one of the newest resorts in the area. Rooms are large and clean with lovely bathrooms complete with separate shower and bath. Minibars are refilled daily with soda, water and beer.
The beach is lovely with powder-soft white sand and crystal-clear turquoise waters, which are quite shallow so you can walk far out before it gets too deep. However, the beach is a little narrow and doesn't allow alot of space for lounge chairs; the ones they do have out get taken very early each morning.
The Iberostar Varadero offers one buffet and three a la carte restaurants - Japanese, Mediterranean (which offers mostly seafood) and Cuban. As one may expect, the Cuban offers the best and most consistent quality; although, the Japanese is definitely the most entertaining as it is Teppanyaki style. The buffet isn't bad, but there is a noticeable shortage of frest fruits and vegetables. Drinks are mostly domestic brands, but there are a few international brands available, such as Bailey's, Gordon's Gin and Jamieson's Whiskey.
Here are the good and not so good points of the Iberostar Varadero:
Pros:
*Newer resort with larger than average rooms
*Room service included
*Disco onsite
*Great entertainment staff (Star Friends)
*Four pools (one for kids, one for games/aerobics, one for sports and
one for relaxation/quiet)
*Excellent Kids Club
Cons:
*Beach is extremely narrow
*Food quality inconsistent
*Food is not available all hours
*Tipping is expected
*Lots of mosquitoes
Althought the Iberostar Varadero is a little more expensive than other resorts in the area, you are getting more for your money as you are guaranteeing great service, larger than average rooms and wonderful entertainment. However, if you are a beach person, you may want to stay elsewhere.
Located 45 minutes from Varadero International Airport and 20 minutes from the town of Varadero, the Iberostar Varadero is one of the newest resorts in the area. Rooms are large and clean with lovely bathrooms complete with separate shower and bath. Minibars are refilled daily with soda, water and beer.
The beach is lovely with powder-soft white sand and crystal-clear turquoise waters, which are quite shallow so you can walk far out before it gets too deep. However, the beach is a little narrow and doesn't allow alot of space for lounge chairs; the ones they do have out get taken very early each morning.
The Iberostar Varadero offers one buffet and three a la carte restaurants - Japanese, Mediterranean (which offers mostly seafood) and Cuban. As one may expect, the Cuban offers the best and most consistent quality; although, the Japanese is definitely the most entertaining as it is Teppanyaki style. The buffet isn't bad, but there is a noticeable shortage of frest fruits and vegetables. Drinks are mostly domestic brands, but there are a few international brands available, such as Bailey's, Gordon's Gin and Jamieson's Whiskey.
Here are the good and not so good points of the Iberostar Varadero:
Pros:
*Newer resort with larger than average rooms
*Room service included
*Disco onsite
*Great entertainment staff (Star Friends)
*Four pools (one for kids, one for games/aerobics, one for sports and
one for relaxation/quiet)
*Excellent Kids Club
Cons:
*Beach is extremely narrow
*Food quality inconsistent
*Food is not available all hours
*Tipping is expected
*Lots of mosquitoes
Althought the Iberostar Varadero is a little more expensive than other resorts in the area, you are getting more for your money as you are guaranteeing great service, larger than average rooms and wonderful entertainment. However, if you are a beach person, you may want to stay elsewhere.
Saturday, January 10, 2009
Occidental Grand Punta Cana - Good Value
The Occidental Grand Punta Cana (formerly the Grand Flamenco) is a 4* beachfront resort in Punta Cana, Dominican Republic. It attracts mostly families, but also couples and singles.
Located 30 minutes from the Punta Cana airport, the Occidental Grand is one of the larger properties on Bavaro Beach with nearly 900 rooms. There were renovations done in 2007 - mostly to the rooms - which has increased it's popularity. Guests have the choice of Junior Suites and Royal Club Suites, which include the following: private check in/check out, personal concierge service, room service, preferrred seating at the a la carte restaurants, exclusive pool and whirlpool, exclusive beach area, free high-speed internet access, and premium brand drinks.
Dining options are good with 5 a la carte restaurants - Mexican, Italian, Asian, Pizzeria and Steakhouse/Grill. The Mexian and the Pizzeria (with world class famous chef - in the Guiness Book of World Records) get the best reviews. Other than those two, the food is fairly mediocre, but there is lots of selection. The breakfast buffet also gets rave reviews and includes almost everything you can imagine (with one exception - bacon, which seems to included sometimes and not others).
The Occidental Grand is one of the few resorts in Punta Cana any nightlife. The Mangu disco is located right outside of the front gates - about a 1 minute walk, and it goes until 5 or 6 am each night. This club offers two sections: downstairs for Latin music, and upstairs for Techo, and has a good mix of vacationers and locals. If you are staying at the Occidental Grand admission is free, otherwise, it is $6 USD. Drinks are not included in either case.
The beach is absolutely stunning, and is well kept with staff out early each day to rake up any seaweed. As well, throughout the day, staff are constantly cleaning up in order to keep it as pristine as possible (ie guests leaving cups and dishes under the beach chairs and also the tons of cigarette butts). However, the beach is definitely the main attraction of this resort.
Here are the pros and cons of the Occidental Grand Punta Cana:
Pros:
*On a great stretch of Bavaro Beach which is well maintained
*Only 30 minutes from Punta Cana Airport
*5 a la carte restaurants
*One of the few resorts with a good disco - Mangu
*Rooms are newly renovated
*Offers low rates making it a good value
Cons:
*Showers have poor pressure and hot water is inconsistent
*Can be challenging to get reservations at the a la carte restaurants
*Service can be slow at the buffet and at the a la cartes
*Beach and pool chairs are claimed very early in the morning and there
isn't always enough for everyone
*Lots of sales people on the resort trying to sell time shares
*Safe isn't included - it is $25 USD for the week
This is a great resort option on a beautiful beach in Punta Cana. There are some low rates available right now, making it a very good value. This is a 4 star resort - not a 5 star resort; as long as you're not expecting the Ritz, you will have a wonderful vacation at this resort.
Located 30 minutes from the Punta Cana airport, the Occidental Grand is one of the larger properties on Bavaro Beach with nearly 900 rooms. There were renovations done in 2007 - mostly to the rooms - which has increased it's popularity. Guests have the choice of Junior Suites and Royal Club Suites, which include the following: private check in/check out, personal concierge service, room service, preferrred seating at the a la carte restaurants, exclusive pool and whirlpool, exclusive beach area, free high-speed internet access, and premium brand drinks.
Dining options are good with 5 a la carte restaurants - Mexican, Italian, Asian, Pizzeria and Steakhouse/Grill. The Mexian and the Pizzeria (with world class famous chef - in the Guiness Book of World Records) get the best reviews. Other than those two, the food is fairly mediocre, but there is lots of selection. The breakfast buffet also gets rave reviews and includes almost everything you can imagine (with one exception - bacon, which seems to included sometimes and not others).
The Occidental Grand is one of the few resorts in Punta Cana any nightlife. The Mangu disco is located right outside of the front gates - about a 1 minute walk, and it goes until 5 or 6 am each night. This club offers two sections: downstairs for Latin music, and upstairs for Techo, and has a good mix of vacationers and locals. If you are staying at the Occidental Grand admission is free, otherwise, it is $6 USD. Drinks are not included in either case.
The beach is absolutely stunning, and is well kept with staff out early each day to rake up any seaweed. As well, throughout the day, staff are constantly cleaning up in order to keep it as pristine as possible (ie guests leaving cups and dishes under the beach chairs and also the tons of cigarette butts). However, the beach is definitely the main attraction of this resort.
Here are the pros and cons of the Occidental Grand Punta Cana:
Pros:
*On a great stretch of Bavaro Beach which is well maintained
*Only 30 minutes from Punta Cana Airport
*5 a la carte restaurants
*One of the few resorts with a good disco - Mangu
*Rooms are newly renovated
*Offers low rates making it a good value
Cons:
*Showers have poor pressure and hot water is inconsistent
*Can be challenging to get reservations at the a la carte restaurants
*Service can be slow at the buffet and at the a la cartes
*Beach and pool chairs are claimed very early in the morning and there
isn't always enough for everyone
*Lots of sales people on the resort trying to sell time shares
*Safe isn't included - it is $25 USD for the week
This is a great resort option on a beautiful beach in Punta Cana. There are some low rates available right now, making it a very good value. This is a 4 star resort - not a 5 star resort; as long as you're not expecting the Ritz, you will have a wonderful vacation at this resort.
Friday, January 9, 2009
"I Do's" in the Caribbean
There's no better recipe for romance than a tropical island paradise. And one of the many advantages of having a destination wedding is the stress-free ease that comes with planning one. The sunshine, relaxed atmosphere and exotic settings are just the icing on the cake!
Thinking of saying "I do" in an exotic locale? Here's some information to help you choose your wedding location:
CUBA
From the hustle and bustle of Havana to the lush green landscape of Holguin to the white sand and crystal-blue waters of Varadero, Cuba has all the ingredients for a romantic Caribbean adventure.
Getting hitched: Tying the knot is incredibly easy in Cuba. If you have never been married before, all you need is a valid passport and a tourist card. If either the bride or groom has been previously married they must also produce a birth certificate and certificate of divorce, or if widowed, a certificate of marriage and certificate of spouse's death.
The pros: Perhaps one of the most affordable Caribbean getaways, Cuba has all the sun, sand and surf you can handle. In addition, the country itself -- from the classic cars to the world-class cigars to the island charm -- will steal your heart.
The cons: Cuba's communist state and poverty can be hard to handle. You'll often hear Cubans muttering, "No es facil," (it is not easy) in passing. The food, though abundant at resorts, can also be bland and boring.
"I do" place: The Iberostar Varadero (iberostar.com), located on a beautiful and secluded part of Varadero beach and surrounded by tropical gardens, is a popular choice for its value, accommodations and wedding facilities. For ultimate seclusion, say "I do" at the Royal Hideaway Ensenachos by Occidental Resorts (royalhideawayensenachos.com). This luxury five-star resort, located on the unspoiled "Cayo" Ensenachos on the North Coast of Cuba, features two of the most beautiful beaches in the country, 24-hour room service and personal concierge.
More information: Visit gocuba.ca.
DOMINICAN REPUBLIC
The white-sand beaches, impressive mountain ranges veined with spectacular rivers and waterfalls, and saltwater lakes teeming with exotic wildlife are just part of the Dominican Republic's appeal.
Getting hitched: Couples will need valid passports, original birth certificates and a solemn declaration that the parties involved are single. The declaration has to be signed and notarized by a notary public. In addition, it is necessary to have two witnesses, each with valid passports, who are not blood relatives.
The pros: The Dominican Republic has both fine boutique hotels and price-competitive all-inclusive resorts that cater to all tastes and budgets. The country also has some of the most beautiful beaches in the world.
The cons: Due to increased travel to the country in recent years, some resorts have raised the price of their wedding packages making it pricey to personalize your celebration. High demand has also resulted in less personal service and cookie cutter wedding ceremonies in some resorts.
"I do" place: The Majestic Colonial Hotel (majesticcolonial.com), an ocean-front resort in Punta Cana, is a popular choice both for its stunning location, luxury accommodations and selection of on-site wedding options (church, gazebo, beach and tropical garden ceremonies). For ultimate luxury, couples might consider checking in to the country's newest secret, Cap Cana (capcana.com), a five-star plus golf and spa sanctuary located on 8 km of pristine ocean-front, just south of the eastern most tip of the country.
More information: Visit godominicanrepublic.com.
JAMAICA
The picturesque paradise of Jamaica could be considered a pioneer in the destination wedding market. For years, adventurous couples have been flocking to Jamaica for the island's long sandy beaches, protected coves, rugged mountains, waterfalls, caves and sunshine.
Getting hitched: To marry in Jamaica, couples will need a valid passport and a certified copy of their birth certificates, which includes father's name. French Canadians need a notarized translated copy of all documents and a photocopy of the original French documents.
The pros: Unlike some other Caribbean destinations, wedding ceremonies are performed in English and couples aren't required to submit to blood tests. In addition, the country offers many wedding options from beach ceremonies to sunset cruises to underwater "I dos" -- even nude nuptials.
The cons: Common complaints include concerns about rowdiness away from resort areas and topless sunbathers.
"I do" place: Nobody does destination weddings like Sandals Resorts (sandals.com). Whether you're eloping or going for an extravagant affair, planning a wedding with this resort chain is easy breezy. There are many wedding and honeymoom packages to choose from, incuding several designed by wedding-planner-to-the-stars Preston Bailey. And, with Sandal's exclusive "Stay at 1, Play at 7" program, you can stay at any one of their spectacular Jamaican resorts and still enjoy the stunning amenities and scenery of their other six locations.
More information: log onto visitjamaica.com.
MEXICO
One of the most popular destination wedding locations for Canadians, Mexico has everything to make your special day unforgettable. Couples can choose from an intimate ceremony by the sea, a mystical ritual performed by a shaman or an elegant fiesta with hundreds of guests in a colonial hacienda.
Getting hitched: To be legally married, couples must take part in a 10-minute civil ceremony and provide copies of valid passports. Blood tests must also be taken within 15 days of the date of marriage and notarized by a doctor in Mexico. If divorced or widowed, a certified copy of the divorce decree or death certificate is required.
The pros: Mexico offers a variety of resorts and hotels to choose from and you can plan a wedding as elaborate or low-key as you would like.
The cons: Popular resorts can fill up and it can be hard to get a wedding date and time. As well, due to popularity, some resorts will host up to 10 weddings or more a day, taking away from the intimacy of your special day.
"I do" place: Mexico's Mayan Riviera plays host to a variety of beachfront hotels and resorts, most of which offer on-site wedding coordinators. Popular wedding resorts include the five-star Grand Palladium Riviera Resort and Spa (fiestahotelgroup.com), which features 454 stylish guest suites, and the Gran Bahia Principe (bahiaprincipeusa.com), which consists of three five-star hotels offering a variety of services and activities.
More information: Go to visitmexico.com.
PUERTO RICO
Both lush and exotic, historic and cosmopolitan, this modern paradise offers all the comforts of home from world-class shopping and dining to tropical landscapes and over 500 years of Spanish culture.
Getting hitched: In addition to valid passports, all couples must visit the Demographic Registry to acquire marriage licence documents and receive a medical examination no more than 14 days before the wedding. If either person is divorced or widowed, an original divorce decree or death certificate must be presented.
The pros: As United States Commonwealth, Puerto Rico offers many of the comforts of the U.S. mainland including currency, the same electrical standards, U.S. laws and many English-speaking residents. The food and drink scene is also world-class -- the Pina Colada was invented in Puerto Rico!
The cons: Due to its modern amenities and U.S. ties, the country sometimes lacks that quintessential Caribbean charm that is abundant on other islands.
"I do" place: The Gran Melia Puerto Rico Resort & Villas (granmeliapuertorico.com), nestled on the country's northeastern shore offers one of the Caribbean's most luxurious resort experiences, featuring modern facilities, Puerto Rican flavour and a Spanish flair. For a more boutique experience, check into the El Convento (elconvento.com), located in the heart of Old San Juan. The only "small luxury hotel" in the country, this boutique hotel hosts elegant accommodations, lovingly restored from a 350-year-old Carmelite convent.
More information: Go to meetpuertorico.com
Source: www.canoe.ca/travel
Thinking of saying "I do" in an exotic locale? Here's some information to help you choose your wedding location:
CUBA
From the hustle and bustle of Havana to the lush green landscape of Holguin to the white sand and crystal-blue waters of Varadero, Cuba has all the ingredients for a romantic Caribbean adventure.
Getting hitched: Tying the knot is incredibly easy in Cuba. If you have never been married before, all you need is a valid passport and a tourist card. If either the bride or groom has been previously married they must also produce a birth certificate and certificate of divorce, or if widowed, a certificate of marriage and certificate of spouse's death.
The pros: Perhaps one of the most affordable Caribbean getaways, Cuba has all the sun, sand and surf you can handle. In addition, the country itself -- from the classic cars to the world-class cigars to the island charm -- will steal your heart.
The cons: Cuba's communist state and poverty can be hard to handle. You'll often hear Cubans muttering, "No es facil," (it is not easy) in passing. The food, though abundant at resorts, can also be bland and boring.
"I do" place: The Iberostar Varadero (iberostar.com), located on a beautiful and secluded part of Varadero beach and surrounded by tropical gardens, is a popular choice for its value, accommodations and wedding facilities. For ultimate seclusion, say "I do" at the Royal Hideaway Ensenachos by Occidental Resorts (royalhideawayensenachos.com). This luxury five-star resort, located on the unspoiled "Cayo" Ensenachos on the North Coast of Cuba, features two of the most beautiful beaches in the country, 24-hour room service and personal concierge.
More information: Visit gocuba.ca.
DOMINICAN REPUBLIC
The white-sand beaches, impressive mountain ranges veined with spectacular rivers and waterfalls, and saltwater lakes teeming with exotic wildlife are just part of the Dominican Republic's appeal.
Getting hitched: Couples will need valid passports, original birth certificates and a solemn declaration that the parties involved are single. The declaration has to be signed and notarized by a notary public. In addition, it is necessary to have two witnesses, each with valid passports, who are not blood relatives.
The pros: The Dominican Republic has both fine boutique hotels and price-competitive all-inclusive resorts that cater to all tastes and budgets. The country also has some of the most beautiful beaches in the world.
The cons: Due to increased travel to the country in recent years, some resorts have raised the price of their wedding packages making it pricey to personalize your celebration. High demand has also resulted in less personal service and cookie cutter wedding ceremonies in some resorts.
"I do" place: The Majestic Colonial Hotel (majesticcolonial.com), an ocean-front resort in Punta Cana, is a popular choice both for its stunning location, luxury accommodations and selection of on-site wedding options (church, gazebo, beach and tropical garden ceremonies). For ultimate luxury, couples might consider checking in to the country's newest secret, Cap Cana (capcana.com), a five-star plus golf and spa sanctuary located on 8 km of pristine ocean-front, just south of the eastern most tip of the country.
More information: Visit godominicanrepublic.com.
JAMAICA
The picturesque paradise of Jamaica could be considered a pioneer in the destination wedding market. For years, adventurous couples have been flocking to Jamaica for the island's long sandy beaches, protected coves, rugged mountains, waterfalls, caves and sunshine.
Getting hitched: To marry in Jamaica, couples will need a valid passport and a certified copy of their birth certificates, which includes father's name. French Canadians need a notarized translated copy of all documents and a photocopy of the original French documents.
The pros: Unlike some other Caribbean destinations, wedding ceremonies are performed in English and couples aren't required to submit to blood tests. In addition, the country offers many wedding options from beach ceremonies to sunset cruises to underwater "I dos" -- even nude nuptials.
The cons: Common complaints include concerns about rowdiness away from resort areas and topless sunbathers.
"I do" place: Nobody does destination weddings like Sandals Resorts (sandals.com). Whether you're eloping or going for an extravagant affair, planning a wedding with this resort chain is easy breezy. There are many wedding and honeymoom packages to choose from, incuding several designed by wedding-planner-to-the-stars Preston Bailey. And, with Sandal's exclusive "Stay at 1, Play at 7" program, you can stay at any one of their spectacular Jamaican resorts and still enjoy the stunning amenities and scenery of their other six locations.
More information: log onto visitjamaica.com.
MEXICO
One of the most popular destination wedding locations for Canadians, Mexico has everything to make your special day unforgettable. Couples can choose from an intimate ceremony by the sea, a mystical ritual performed by a shaman or an elegant fiesta with hundreds of guests in a colonial hacienda.
Getting hitched: To be legally married, couples must take part in a 10-minute civil ceremony and provide copies of valid passports. Blood tests must also be taken within 15 days of the date of marriage and notarized by a doctor in Mexico. If divorced or widowed, a certified copy of the divorce decree or death certificate is required.
The pros: Mexico offers a variety of resorts and hotels to choose from and you can plan a wedding as elaborate or low-key as you would like.
The cons: Popular resorts can fill up and it can be hard to get a wedding date and time. As well, due to popularity, some resorts will host up to 10 weddings or more a day, taking away from the intimacy of your special day.
"I do" place: Mexico's Mayan Riviera plays host to a variety of beachfront hotels and resorts, most of which offer on-site wedding coordinators. Popular wedding resorts include the five-star Grand Palladium Riviera Resort and Spa (fiestahotelgroup.com), which features 454 stylish guest suites, and the Gran Bahia Principe (bahiaprincipeusa.com), which consists of three five-star hotels offering a variety of services and activities.
More information: Go to visitmexico.com.
PUERTO RICO
Both lush and exotic, historic and cosmopolitan, this modern paradise offers all the comforts of home from world-class shopping and dining to tropical landscapes and over 500 years of Spanish culture.
Getting hitched: In addition to valid passports, all couples must visit the Demographic Registry to acquire marriage licence documents and receive a medical examination no more than 14 days before the wedding. If either person is divorced or widowed, an original divorce decree or death certificate must be presented.
The pros: As United States Commonwealth, Puerto Rico offers many of the comforts of the U.S. mainland including currency, the same electrical standards, U.S. laws and many English-speaking residents. The food and drink scene is also world-class -- the Pina Colada was invented in Puerto Rico!
The cons: Due to its modern amenities and U.S. ties, the country sometimes lacks that quintessential Caribbean charm that is abundant on other islands.
"I do" place: The Gran Melia Puerto Rico Resort & Villas (granmeliapuertorico.com), nestled on the country's northeastern shore offers one of the Caribbean's most luxurious resort experiences, featuring modern facilities, Puerto Rican flavour and a Spanish flair. For a more boutique experience, check into the El Convento (elconvento.com), located in the heart of Old San Juan. The only "small luxury hotel" in the country, this boutique hotel hosts elegant accommodations, lovingly restored from a 350-year-old Carmelite convent.
More information: Go to meetpuertorico.com
Source: www.canoe.ca/travel
Newest Water Park in the Caribbean Opens
Aruba announced the grand opening of Morgan's Island, the newest water park in the Caribbean. With a $14 million investment, the 28,000-square-foot water park features rides including the Dragon Revenge, a dual slide; and the Buccaneer Tower, a tube tower with slides for two and four rides.
One of the main attractions of Morgan's Island is a 21-meter vertical drop, which is considered the second tallest, second fastest, single-person, free-fall waterslide in the world. Other highlighted attractions include giant double wave pools with a wraparound lounging area for families, and a giant kids-only pool area with water spouts and slides. Water park amenities include showers, changing and locker rooms, a game parlor, dinning options and an infirmary. Visit www.arubamorgansisland.com.
Source: www.caribbeantravel.com
One of the main attractions of Morgan's Island is a 21-meter vertical drop, which is considered the second tallest, second fastest, single-person, free-fall waterslide in the world. Other highlighted attractions include giant double wave pools with a wraparound lounging area for families, and a giant kids-only pool area with water spouts and slides. Water park amenities include showers, changing and locker rooms, a game parlor, dinning options and an infirmary. Visit www.arubamorgansisland.com.
Source: www.caribbeantravel.com
Wednesday, January 7, 2009
Grand Sirenis - Mayan Riviera, Mexico
The Grand Sirenis is a new 5* resort in the Mayan Riviera, Mexico. It's most unique feature is the Mayan Ruins located on site.
This is a large resort comprised of 2 sections: The Grand Sirenis Riviera Maya and The Grand Sirenis Mayan Beach, however there is no real difference between the two.
This resort is very popular as it offers very reasonable rates. However, there are a few things to be aware of:
*There is only a window between the bathroom and the room = no privacy. There are a few rooms that have frosted glass instead of regular clear glass. If you are uncomfortable with the window, please be sure to ask your travel agent to request a room with the frosted glass
*There is a shuttle that goes throughout the property - but it stops in the late afternoon. Therefore if you are going to the evening shows or to bars, you will need to walk to and fro
*The a la carte restaurants fill up very quickly and it can be difficult to get reservations. It is best to reserve for the entire week upon arrival at the resort
*3 a la carte dinners/week - this policy is STRICTLY enforced
However, there are also some great points:
*The resort lies directly along a reef and you can snorkel right off the beach (it is recommended that you bring your own snorkel gear and also water shoes
*The Grand Sirenis has one of the largest spas in the Yucatan Peninsula - lots of services and packages to choose from
*Food is available 24 hours a day
*All rooms have jacuzzi tubs
*7 a la carte restaurants (all have great food, but be weary of the gourment as you have to pay extra for it and the food is mediocre)
Overall, the Grand Sirenis is a good middle-of-the-road type resort that caters to everyone - couples, families (Kid's Club is available), and singles.
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This is a large resort comprised of 2 sections: The Grand Sirenis Riviera Maya and The Grand Sirenis Mayan Beach, however there is no real difference between the two.
This resort is very popular as it offers very reasonable rates. However, there are a few things to be aware of:
*There is only a window between the bathroom and the room = no privacy. There are a few rooms that have frosted glass instead of regular clear glass. If you are uncomfortable with the window, please be sure to ask your travel agent to request a room with the frosted glass
*There is a shuttle that goes throughout the property - but it stops in the late afternoon. Therefore if you are going to the evening shows or to bars, you will need to walk to and fro
*The a la carte restaurants fill up very quickly and it can be difficult to get reservations. It is best to reserve for the entire week upon arrival at the resort
*3 a la carte dinners/week - this policy is STRICTLY enforced
However, there are also some great points:
*The resort lies directly along a reef and you can snorkel right off the beach (it is recommended that you bring your own snorkel gear and also water shoes
*The Grand Sirenis has one of the largest spas in the Yucatan Peninsula - lots of services and packages to choose from
*Food is available 24 hours a day
*All rooms have jacuzzi tubs
*7 a la carte restaurants (all have great food, but be weary of the gourment as you have to pay extra for it and the food is mediocre)
Overall, the Grand Sirenis is a good middle-of-the-road type resort that caters to everyone - couples, families (Kid's Club is available), and singles.
Monday, January 5, 2009
Plane Forced to Land After Passenger Tries to Tamper With Door
A Skyservice Airlines flight bound for Toronto from the Caribbean was forced to land in the Dominican Republic yesterday after a passenger tried to tamper with a cabin door.
A statement from the airline last night said that crew members, assisted by passengers, were able to subdue the man. As a precaution, the Boeing 757 jet was diverted to Punta Cana in the Dominican Republic.
"The door was never at risk of opening in flight," said airline spokeswoman Sabah Mirza. "The flight crew reacted quickly and appropriately to restrain the passenger and maintain the safety of the aircraft."
The plane had left Grenada and was scheduled to stop in Barbados when it was diverted.
The airline said the remaining 201 passengers on flight No. 828 were put up overnight in Punta Cana and that the flight to Toronto would resume today.
News reports yesterday said the incident caused alarm in Grenada after a man told reporters that a relative on board the aircraft had called him and said the plane had been hijacked.
Media reports also said a man was detained by Dominican authorities for questioning. The man's name and nationality were not released.
Source: www.canada.com/Canwest News Service
A statement from the airline last night said that crew members, assisted by passengers, were able to subdue the man. As a precaution, the Boeing 757 jet was diverted to Punta Cana in the Dominican Republic.
"The door was never at risk of opening in flight," said airline spokeswoman Sabah Mirza. "The flight crew reacted quickly and appropriately to restrain the passenger and maintain the safety of the aircraft."
The plane had left Grenada and was scheduled to stop in Barbados when it was diverted.
The airline said the remaining 201 passengers on flight No. 828 were put up overnight in Punta Cana and that the flight to Toronto would resume today.
News reports yesterday said the incident caused alarm in Grenada after a man told reporters that a relative on board the aircraft had called him and said the plane had been hijacked.
Media reports also said a man was detained by Dominican authorities for questioning. The man's name and nationality were not released.
Source: www.canada.com/Canwest News Service
Sunday, January 4, 2009
Bahia Principe Cayo Levantado - Samana, Dominican Republic
The Bahia Principe Cayo Levantado is a new resort located in the up and coming resort area of Samana in the Dominican Republic. Although not "adults only" it mainly caters to couples.
Located about 1 hour from the brand new El Catay Airport in Samana, the Bahia Principe Cayo Levantado is a resort like no other in it's range - it occupies half an island in Samana Bay and it's the only resort on that island - talk about privacy! From the airport you will arrive at a small private dock with club house where guests check in and refreshments are offered. Then you are taken by motor boat to Cayo Levantado (Levantado Island) to begin your relaxing stay.
The first thing that sticks out is the beauty of this resort - it seems like no expense was spared in it's construction. There is a large European-style courtyard with fountain - which is lit up at night - gorgeous!! There is one main building with rooms with the rest of the accommodation located in villas scattered throughout the property. One very important thing to note, is that this resort is quite hilly, and while there is a shuttle, it doesn't get to all corners of the property and doesn't go every often. Therefore, this resort is not recommend to those with mobility issues (not for those with difficulty walking and it is definitely not wheelchair accessible).
The rooms are simply stunning, very large with four poster king beds and sitting area. Balconies are massive with lovely wicker setees. Villa 2 is the best choice, if you can get it, as it is oceanfront with an uninterrupted water view. The bathrooms are large and luxurious with a 1.5 person jacuzzi tub (larger than a regular tub but not quite big enough for 2) with separate shower. One thing to note is that there is a large window separating the room and bathroom = no privacy.
As for dining, there is one main buffet and 3 a la carte restaurants. However, only one a la carte restaurant is open per night - so, you really need to make reservations as early as possible ( it is best to book for the entire week when you arrive). The buffet is small but adequate, but keep in mind that the resort is small as well, so a large buffet isn't to be expected. There are theme nights (as at most resorts) which helps change up the food selection.
The Bahia Principe Cayo Levantado is an elegant resort - for the discerning traveller. It's marketed towards adults and couples - not families. There is no kids club, and very few children stay there at all. Furthermore, there is no disco and no swim up bars - virtually no nightlife at all as all the bars close early. However, the nightly entertainment is highly recommended - the staff are very enthusiastic and put on a good show every night!
Don't be deceived by the beautiful beach pictures shown in brochures, the beaches on the resort (there are 2) are very small and extremely narrow. Many tour operators have been showing a picture of the Public Beach on the other side of the island - this is not part of the resort. That beach is mainly used for cruise-ship passengers, as Norwegian docks in the area about twice a week. Hotel guests can use the Public Beach, but they must pay for beach chairs, plus all food and drink - and it's not cheap!
The Samana area is new and is being built up. Bahia Principe now has 4 resorts in the area, with Riu and Iberostar coming in the future. If you are looking for an active vacation with lots of excursions to choose from - this isn't the spot. There are only 4 options available at this time - more will come once the area is more developed. Beware of the excursion to Las Terranas (nearby town) as many tourists are pick pockets or robbed out right. Best to steer clear.
The Bahia Principe Cayo Levantado is an upscale resort for those looking for a quiet, relaxed vacation. It is highly recommended for adults and couples, but families may want to consider another resort for their vacation.
Located about 1 hour from the brand new El Catay Airport in Samana, the Bahia Principe Cayo Levantado is a resort like no other in it's range - it occupies half an island in Samana Bay and it's the only resort on that island - talk about privacy! From the airport you will arrive at a small private dock with club house where guests check in and refreshments are offered. Then you are taken by motor boat to Cayo Levantado (Levantado Island) to begin your relaxing stay.
The first thing that sticks out is the beauty of this resort - it seems like no expense was spared in it's construction. There is a large European-style courtyard with fountain - which is lit up at night - gorgeous!! There is one main building with rooms with the rest of the accommodation located in villas scattered throughout the property. One very important thing to note, is that this resort is quite hilly, and while there is a shuttle, it doesn't get to all corners of the property and doesn't go every often. Therefore, this resort is not recommend to those with mobility issues (not for those with difficulty walking and it is definitely not wheelchair accessible).
The rooms are simply stunning, very large with four poster king beds and sitting area. Balconies are massive with lovely wicker setees. Villa 2 is the best choice, if you can get it, as it is oceanfront with an uninterrupted water view. The bathrooms are large and luxurious with a 1.5 person jacuzzi tub (larger than a regular tub but not quite big enough for 2) with separate shower. One thing to note is that there is a large window separating the room and bathroom = no privacy.
As for dining, there is one main buffet and 3 a la carte restaurants. However, only one a la carte restaurant is open per night - so, you really need to make reservations as early as possible ( it is best to book for the entire week when you arrive). The buffet is small but adequate, but keep in mind that the resort is small as well, so a large buffet isn't to be expected. There are theme nights (as at most resorts) which helps change up the food selection.
The Bahia Principe Cayo Levantado is an elegant resort - for the discerning traveller. It's marketed towards adults and couples - not families. There is no kids club, and very few children stay there at all. Furthermore, there is no disco and no swim up bars - virtually no nightlife at all as all the bars close early. However, the nightly entertainment is highly recommended - the staff are very enthusiastic and put on a good show every night!
Don't be deceived by the beautiful beach pictures shown in brochures, the beaches on the resort (there are 2) are very small and extremely narrow. Many tour operators have been showing a picture of the Public Beach on the other side of the island - this is not part of the resort. That beach is mainly used for cruise-ship passengers, as Norwegian docks in the area about twice a week. Hotel guests can use the Public Beach, but they must pay for beach chairs, plus all food and drink - and it's not cheap!
The Samana area is new and is being built up. Bahia Principe now has 4 resorts in the area, with Riu and Iberostar coming in the future. If you are looking for an active vacation with lots of excursions to choose from - this isn't the spot. There are only 4 options available at this time - more will come once the area is more developed. Beware of the excursion to Las Terranas (nearby town) as many tourists are pick pockets or robbed out right. Best to steer clear.
The Bahia Principe Cayo Levantado is an upscale resort for those looking for a quiet, relaxed vacation. It is highly recommended for adults and couples, but families may want to consider another resort for their vacation.
Ocean Blue/Ocean Sand Punta Cana
The Ocean Blue/Ocean Sand in Punta Cana is one of the more popular resorts in Punta Cana. It is actually one resort, marketed as two, that caters mostly to families, although it is also good for couples and singles.
It is well laid out resort with two rows of 3 story villas with 2 large pools between, both with swim up bars. The lobby is at the front with all the restaurants together in a row, along with a gift shop, photo shop, internet cafe and bowling alley. You will find it difficult to get lost here.
There is also a spa - Metamorphasis. It is huge with no less than 12 treatment rooms - perhaps one of the larger spas in the Dominican Republic. They offer an exhaustive aray of treatments and packages that will impress even the most discerning spa client. However, the service leaves something to be desired - the staff seems to be cold and uncaring, rather than warm and inviting.
All rooms are junior suites, with one or two beds and a small sitting area. All bathrooms have double sinks and a jacuzzi tub - nice bonus! The rooms are basic but clean, and all have balconies or patios.
The price and joy of this resort is the stretch of beach it lays on. It is magnificent - long, wide with soft white sand and clear turquoise waters. You may be challenged to find a better stretch anywhere in the Caribbean. You can walk for miles, as the beach is uninteruppted, and check out the other resorts.
As mentioned above, this resort is very popular with families as it offers accommodation that can fit 5 + people in each room (which can be difficult to find). If you travel, February through April you will definitely find this resort over run with children. It offers a great kids club and other activities popular with younger folk - ie rock climbing wall. However, if you are a honeymooner, the Ocean Sand/Blue has 2 stunning honeymoon suites. They are 2 storey loft style suites located beachfront - be sure to reserve in advance as they book up early.
As for dining, 5 a la carte restaurants are offered. One of the best things about this resort is that no reservations are accepted - it is first come first serve. There's nothing worse than finding out that all the restaurants at your resort are full for the week and you are restricted to the buffet - none of that here! Out of the 5 restaurants, the Italian is recommended, and the Mexican....well, you may want to make sure you have your Immodium close by if you eat here! The buffet offers a wide variety of different options which they change up often.
Overall, the Ocean Sand/Blue offers a good value in Punta Cana and an unbeatable beachfront location. It is definitely a good options for families, singles and honeymooners.
It is well laid out resort with two rows of 3 story villas with 2 large pools between, both with swim up bars. The lobby is at the front with all the restaurants together in a row, along with a gift shop, photo shop, internet cafe and bowling alley. You will find it difficult to get lost here.
There is also a spa - Metamorphasis. It is huge with no less than 12 treatment rooms - perhaps one of the larger spas in the Dominican Republic. They offer an exhaustive aray of treatments and packages that will impress even the most discerning spa client. However, the service leaves something to be desired - the staff seems to be cold and uncaring, rather than warm and inviting.
All rooms are junior suites, with one or two beds and a small sitting area. All bathrooms have double sinks and a jacuzzi tub - nice bonus! The rooms are basic but clean, and all have balconies or patios.
The price and joy of this resort is the stretch of beach it lays on. It is magnificent - long, wide with soft white sand and clear turquoise waters. You may be challenged to find a better stretch anywhere in the Caribbean. You can walk for miles, as the beach is uninteruppted, and check out the other resorts.
As mentioned above, this resort is very popular with families as it offers accommodation that can fit 5 + people in each room (which can be difficult to find). If you travel, February through April you will definitely find this resort over run with children. It offers a great kids club and other activities popular with younger folk - ie rock climbing wall. However, if you are a honeymooner, the Ocean Sand/Blue has 2 stunning honeymoon suites. They are 2 storey loft style suites located beachfront - be sure to reserve in advance as they book up early.
As for dining, 5 a la carte restaurants are offered. One of the best things about this resort is that no reservations are accepted - it is first come first serve. There's nothing worse than finding out that all the restaurants at your resort are full for the week and you are restricted to the buffet - none of that here! Out of the 5 restaurants, the Italian is recommended, and the Mexican....well, you may want to make sure you have your Immodium close by if you eat here! The buffet offers a wide variety of different options which they change up often.
Overall, the Ocean Sand/Blue offers a good value in Punta Cana and an unbeatable beachfront location. It is definitely a good options for families, singles and honeymooners.
Saturday, January 3, 2009
Barcelo Bavaro Resorts in Punta Cana - BEWARE!
We just had a client return from the Barcelo Bavaro Beach Resort in Punta Cana, Dominican Republic - I don't usually recommend these properties as they don't get good reviews, but the customer had specifically requested it.
She was very upset as she changed rooms FOUR times and all of them had mould! And she has a mould allergy so she couldn't breathe!
It's a shame because Barcelo has so many great resorts. Hopefully they can get the Barcelo Bavaro Resorts fixed up soon!
She was very upset as she changed rooms FOUR times and all of them had mould! And she has a mould allergy so she couldn't breathe!
It's a shame because Barcelo has so many great resorts. Hopefully they can get the Barcelo Bavaro Resorts fixed up soon!
Friday, January 2, 2009
Sandals Grande Ocho Rios - What you NEED to know!
Thinking of booking your vacation to the Sandals Grande Ocho Rios? There are some things you NEED to know before purchasing your trip and spending thousands!
The Sandals Grande Ocho Rios actually used to be 2 separate resorts and have been amalgumated into 1 huge property. There are 2 distinct sections - Manor and Riviera, which are separated by a public road. Both have definite advantages and disadvantages. Let's start with the Manor Section:
Advantages:
Main Lobby for the entire resort
Biggest gift shop
Offers most of the villa accommodation as well as most of the
concierge and butler room categories and also the Romeo
and Juliet Suites
Gym
Beauty Salon
Largest pool and largest swim up bar on the entire resort
Offers the lowest priced accommodation (in the Manor House)
Disadvantages:
Villa accommoations are up on a hill and far from everything
(ie need a shuttle)
There is no beach on this side of the resort (you need to take a
shuttle - about 5 min drive).
Has 3 of the 8 restaurants (again, you would need to take a
shuttle to the Riviera side to eat at 5 of the 8 restuarants).
And for the Riviera Section:
Advantages:
Close to the beach - including beach club and all the water sports
Has 5 of the 8 restaurants
Offers oceanview/oceanfront accommodation
Rooms are more updated than those on the Manor Side
Disadvantages:
Rooms are higher priced (due to proximity to beach)
Very few concierge and butler suites
Smaller gift shop
I have many a passenger come into my agency complaining that they booked online and didn't realize that if they wanted to go to the beach that it would take them 10 + min to get there! However, of course, if they had booked with an experienced travel agent, they would have known that (or if they had read this review).
So if you are thinking of booking your next holiday to the Sandals Grande Ocho Rios, take into consideration the good and bad points of each section before hitting that book button. It could make or break your vacation.
The Sandals Grande Ocho Rios actually used to be 2 separate resorts and have been amalgumated into 1 huge property. There are 2 distinct sections - Manor and Riviera, which are separated by a public road. Both have definite advantages and disadvantages. Let's start with the Manor Section:
Advantages:
Main Lobby for the entire resort
Biggest gift shop
Offers most of the villa accommodation as well as most of the
concierge and butler room categories and also the Romeo
and Juliet Suites
Gym
Beauty Salon
Largest pool and largest swim up bar on the entire resort
Offers the lowest priced accommodation (in the Manor House)
Disadvantages:
Villa accommoations are up on a hill and far from everything
(ie need a shuttle)
There is no beach on this side of the resort (you need to take a
shuttle - about 5 min drive).
Has 3 of the 8 restaurants (again, you would need to take a
shuttle to the Riviera side to eat at 5 of the 8 restuarants).
And for the Riviera Section:
Advantages:
Close to the beach - including beach club and all the water sports
Has 5 of the 8 restaurants
Offers oceanview/oceanfront accommodation
Rooms are more updated than those on the Manor Side
Disadvantages:
Rooms are higher priced (due to proximity to beach)
Very few concierge and butler suites
Smaller gift shop
I have many a passenger come into my agency complaining that they booked online and didn't realize that if they wanted to go to the beach that it would take them 10 + min to get there! However, of course, if they had booked with an experienced travel agent, they would have known that (or if they had read this review).
So if you are thinking of booking your next holiday to the Sandals Grande Ocho Rios, take into consideration the good and bad points of each section before hitting that book button. It could make or break your vacation.
9 Signs of a Bad Travel Agent
(Tribune Media Services) -- As a rule, most travel agents are well-trained, competent professionals who work hard for you.
But there are exceptions to every rule. Take Kathleen Rossano of East Brunswick, New Jersey, who was recently sentenced to a 10-year prison term for stealing more than $75,000 from her travel agency. Prosecutors had charged her with offering luxury vacations to her friends, taking cash payments, billing the expenses to her agency's credit card and then pocketing the money.
It was the fourth time she'd been convicted of taking money from former employers.
A month later, her former agency, Cruise Value Center, collapsed without paying the cruise lines what they were owed and leaving customers in the lurch. One of the clients recently contacted me in a panic after her cruise line demanded an additional payment of $2,544 for her vacation because the cruise line had been stiffed by the agency.
While the odds of running across another Rossano are remote, they still exist. The Federal Trade Commission recorded 14,903 complaints in the travel and timeshare category in 2007 -- nearly twice as many as a year before.
How can you tell if your agent is trouble? Here are a nine signs:
1. Demands you pay in cash
Reputable agencies accept credit cards, and you'd be well advised to use plastic when you make a travel purchase. Why? Because the card protects you if something goes wrong -- say, your airline goes bankrupt or your hotel burns to the ground. Or even if your agent runs off with the money without paying for your trip.
"I've never heard of a legitimate travel agent only accepting cash," says Stacy Small, president of Brentwood, Calif.-based Elite Travel International. "This would immediately set off a red flag." (That isn't to say you should never consider a wire transfer, she adds. Some overseas travel companies offer a 3 percent to 4 percent discount for cash purchases, but even then, Small recommends using a credit card.)
2. Acts funny when you bring up commissions
Travel agents make money in two ways: by charging a booking fee or by taking a commission from a travel company. If you ask about an agent's compensation, a travel adviser who is on the up-and-up should be willing to openly discuss bonuses, so-called "overrides" and other forms of commission.
Responses such as "What I'm making is none of your business" are a sign of trouble. In fact, it may mean the agent is trying to sell you a vacation that isn't in your best interests.
"My pet peeve is to see an agent push a client into a cruise or tour that may not suit the client, but doing it anyhow because one, it's easy, and two, they get a better commission," says Patricia Dwight, owner of Adventure Travel, an agency in Summerville, South Carolina.
Travel agents want to be considered "professionals" in the same way we do real estate agents or financial advisers. Yet the commissions and compensations of those professionals are clearly disclosed. Why not those of agents?
3. Has no certifications
Although there's no accrediting agency for American agents that's comparable to, say, a bar association, there are groups that suggest your travel professional means business. Having an International Airlines Travel Agent Network (IATAN) card is a sign your agent is for real. Other organizations that may signal a seriousness of purpose include membership in the American Society of Travel Agents (ASTA) or a certificate from The Travel Institute, which accredits agents based on their expertise.
Although no one requires these certifications, my rule is: the more paperwork, the merrier. For example, the top 1 percent of travel agents in the country belongs to an invitation-only network called Virtuoso. "It reduces complexities, uses network members for exclusive relationships, and opens up access to many luxury experiences," says Pamela Hurley Moser, whose agency is a Virtuoso member.
4. Adds a booking fee to your bill after you've decided to buy a vacation
An agent on the up-and-up will disclose all fees, surcharges and extras before you make a booking decision -- not afterward. Agents who tell you, "Oh, by the way -- there's a $50 booking fee" are being less than upfront with you. And who knows what else they're not telling you?
"It's important to have everything in writing, so there is a paper trail to follow, and being upfront always," says Cindy Harris, an agent with Travel 'N Dive Adventures, which specializes in diving, snorkeling and fishing destinations. Harris says a good agent treats clients like friends -- "with courtesy, honesty and respect."
5. Doesn't know a thing about where you're going
If your travel adviser has never heard of the destination you'd like to visit, that may not be a good sign. If it's a well-known place ("Orlando? Where's that?), you might want to slowly back away toward the exit. "
The most important quality in a good agent is destination knowledge, and the ability to match the perfect vacation with each and every client," says Chet McDoniel, owner of Off to Neverland Travel, which specializes in Disney destinations. "The ability to listen and custom tailor each and every itinerary is crucial to being of service to my clients."
6. Has a Better Business Bureau rap sheet
Check out the Better Business Bureau site to see if your travel agency is listed. If it is, the BBB will give it a letter grade. "When we evaluate a company we look at their complaint record -- including the number of complaints, severity of complaints and whether or not the company tried to respond to the complaint -- as well as licensing and government action," says Alison Preszler-Southwick, a spokeswoman for Council of Better Business Bureaus. What if it isn't on the site? It might be listed under another name (try a search by address) or you might be looking in the wrong region. The BBB has 4 million reliability reports on North American businesses in its database, so if your agency has been in business for a while, there's probably a record.
7. Is impossible to reach
If your travel agent disappears after making a sale, that's not a good sign.
"A travel agent should be able to be contacted," says Marcy Lannon, a manager for Meridian Travel in Dania Beach, Florida. "That does not mean that they have to be on call 24/7, but I think that it does mean you should be able to contact them during their business hours and you should expect replies in a timely manner."
The worst agents never call back after booking a trip, never follow up to make sure you had a good vacation, and are never reachable when something goes wrong. You're better off buying a trip online, directly through an airline, hotel or tour operator.
8. Doesn't listen
A competent agent takes the time to listen to what you want, and then makes recommendations based on your needs. In fact, good travel agents don't consider themselves agents at all, but "specialists in a destination or travel type," says John Peters, the chief executive of Tripology.com, a network of 9,000 travel agents. "They can get you information that can't be found on the Web. They listen more than they speak and then wow you with the perfect trip."
9. Other warning signs
Here are a few other things you don't want to hear your travel agent say: "I became a part-time travel agent because I love taking free trips." ("Many people wake up in the morning and say 'I love to travel ... think I'll be a travel agent'," says veteran cruise agent and blogger Sharon Emerson.)
Another potential sign of trouble: "I bought my agency certification online for only a few hundred bucks -- and you can too!" Those so-called "card mills" are problematic. But that's a topic for another column.
And finally, "No need to read the insurance policy, it'll cover you." The commissions on travel insurance policies are exceptionally generous, and a bad agent will try to push a policy that may not fully cover your trip.
This is by no means an exhaustive list. But if you're curious about your agent, it's a good start.
Source - www.cnn.com
But there are exceptions to every rule. Take Kathleen Rossano of East Brunswick, New Jersey, who was recently sentenced to a 10-year prison term for stealing more than $75,000 from her travel agency. Prosecutors had charged her with offering luxury vacations to her friends, taking cash payments, billing the expenses to her agency's credit card and then pocketing the money.
It was the fourth time she'd been convicted of taking money from former employers.
A month later, her former agency, Cruise Value Center, collapsed without paying the cruise lines what they were owed and leaving customers in the lurch. One of the clients recently contacted me in a panic after her cruise line demanded an additional payment of $2,544 for her vacation because the cruise line had been stiffed by the agency.
While the odds of running across another Rossano are remote, they still exist. The Federal Trade Commission recorded 14,903 complaints in the travel and timeshare category in 2007 -- nearly twice as many as a year before.
How can you tell if your agent is trouble? Here are a nine signs:
1. Demands you pay in cash
Reputable agencies accept credit cards, and you'd be well advised to use plastic when you make a travel purchase. Why? Because the card protects you if something goes wrong -- say, your airline goes bankrupt or your hotel burns to the ground. Or even if your agent runs off with the money without paying for your trip.
"I've never heard of a legitimate travel agent only accepting cash," says Stacy Small, president of Brentwood, Calif.-based Elite Travel International. "This would immediately set off a red flag." (That isn't to say you should never consider a wire transfer, she adds. Some overseas travel companies offer a 3 percent to 4 percent discount for cash purchases, but even then, Small recommends using a credit card.)
2. Acts funny when you bring up commissions
Travel agents make money in two ways: by charging a booking fee or by taking a commission from a travel company. If you ask about an agent's compensation, a travel adviser who is on the up-and-up should be willing to openly discuss bonuses, so-called "overrides" and other forms of commission.
Responses such as "What I'm making is none of your business" are a sign of trouble. In fact, it may mean the agent is trying to sell you a vacation that isn't in your best interests.
"My pet peeve is to see an agent push a client into a cruise or tour that may not suit the client, but doing it anyhow because one, it's easy, and two, they get a better commission," says Patricia Dwight, owner of Adventure Travel, an agency in Summerville, South Carolina.
Travel agents want to be considered "professionals" in the same way we do real estate agents or financial advisers. Yet the commissions and compensations of those professionals are clearly disclosed. Why not those of agents?
3. Has no certifications
Although there's no accrediting agency for American agents that's comparable to, say, a bar association, there are groups that suggest your travel professional means business. Having an International Airlines Travel Agent Network (IATAN) card is a sign your agent is for real. Other organizations that may signal a seriousness of purpose include membership in the American Society of Travel Agents (ASTA) or a certificate from The Travel Institute, which accredits agents based on their expertise.
Although no one requires these certifications, my rule is: the more paperwork, the merrier. For example, the top 1 percent of travel agents in the country belongs to an invitation-only network called Virtuoso. "It reduces complexities, uses network members for exclusive relationships, and opens up access to many luxury experiences," says Pamela Hurley Moser, whose agency is a Virtuoso member.
4. Adds a booking fee to your bill after you've decided to buy a vacation
An agent on the up-and-up will disclose all fees, surcharges and extras before you make a booking decision -- not afterward. Agents who tell you, "Oh, by the way -- there's a $50 booking fee" are being less than upfront with you. And who knows what else they're not telling you?
"It's important to have everything in writing, so there is a paper trail to follow, and being upfront always," says Cindy Harris, an agent with Travel 'N Dive Adventures, which specializes in diving, snorkeling and fishing destinations. Harris says a good agent treats clients like friends -- "with courtesy, honesty and respect."
5. Doesn't know a thing about where you're going
If your travel adviser has never heard of the destination you'd like to visit, that may not be a good sign. If it's a well-known place ("Orlando? Where's that?), you might want to slowly back away toward the exit. "
The most important quality in a good agent is destination knowledge, and the ability to match the perfect vacation with each and every client," says Chet McDoniel, owner of Off to Neverland Travel, which specializes in Disney destinations. "The ability to listen and custom tailor each and every itinerary is crucial to being of service to my clients."
6. Has a Better Business Bureau rap sheet
Check out the Better Business Bureau site to see if your travel agency is listed. If it is, the BBB will give it a letter grade. "When we evaluate a company we look at their complaint record -- including the number of complaints, severity of complaints and whether or not the company tried to respond to the complaint -- as well as licensing and government action," says Alison Preszler-Southwick, a spokeswoman for Council of Better Business Bureaus. What if it isn't on the site? It might be listed under another name (try a search by address) or you might be looking in the wrong region. The BBB has 4 million reliability reports on North American businesses in its database, so if your agency has been in business for a while, there's probably a record.
7. Is impossible to reach
If your travel agent disappears after making a sale, that's not a good sign.
"A travel agent should be able to be contacted," says Marcy Lannon, a manager for Meridian Travel in Dania Beach, Florida. "That does not mean that they have to be on call 24/7, but I think that it does mean you should be able to contact them during their business hours and you should expect replies in a timely manner."
The worst agents never call back after booking a trip, never follow up to make sure you had a good vacation, and are never reachable when something goes wrong. You're better off buying a trip online, directly through an airline, hotel or tour operator.
8. Doesn't listen
A competent agent takes the time to listen to what you want, and then makes recommendations based on your needs. In fact, good travel agents don't consider themselves agents at all, but "specialists in a destination or travel type," says John Peters, the chief executive of Tripology.com, a network of 9,000 travel agents. "They can get you information that can't be found on the Web. They listen more than they speak and then wow you with the perfect trip."
9. Other warning signs
Here are a few other things you don't want to hear your travel agent say: "I became a part-time travel agent because I love taking free trips." ("Many people wake up in the morning and say 'I love to travel ... think I'll be a travel agent'," says veteran cruise agent and blogger Sharon Emerson.)
Another potential sign of trouble: "I bought my agency certification online for only a few hundred bucks -- and you can too!" Those so-called "card mills" are problematic. But that's a topic for another column.
And finally, "No need to read the insurance policy, it'll cover you." The commissions on travel insurance policies are exceptionally generous, and a bad agent will try to push a policy that may not fully cover your trip.
This is by no means an exhaustive list. But if you're curious about your agent, it's a good start.
Source - www.cnn.com
Thursday, January 1, 2009
Two Canadians Shot in Cabo San Lucas Night Club
Two Canadians have been shot in a nightclub in the Mexican resort destination of Cabo San Lucas.
Foreign Affairs spokesperson Daniel Barbarie confirmed the shooting Thursday, saying only that Canadian officials are in contact with Mexican authorities.
The victims' families have been notified, but names aren't being released at this point, said Barbarie.
Mexican newspaper Tribuna de Los Cabos says the two victims were men, aged 26 and 28, and were shot at the strip club Mermaids on Tuesday.
The younger of the two victims is from Vancouver and has come out of surgery, but remains in hospital in critical condition with a gunshot wound to the neck, the newspaper says.
The other Canadian man was reportedly in stable condition with wounds to the chest and the leg.
The report says a security guard and an American man who was sitting at the same table were also injured, and that the gunman fled the club shortly after the shooting.
Source: www.cbc.ca
Foreign Affairs spokesperson Daniel Barbarie confirmed the shooting Thursday, saying only that Canadian officials are in contact with Mexican authorities.
The victims' families have been notified, but names aren't being released at this point, said Barbarie.
Mexican newspaper Tribuna de Los Cabos says the two victims were men, aged 26 and 28, and were shot at the strip club Mermaids on Tuesday.
The younger of the two victims is from Vancouver and has come out of surgery, but remains in hospital in critical condition with a gunshot wound to the neck, the newspaper says.
The other Canadian man was reportedly in stable condition with wounds to the chest and the leg.
The report says a security guard and an American man who was sitting at the same table were also injured, and that the gunman fled the club shortly after the shooting.
Source: www.cbc.ca
Sandals Resorts - For Couples Only
The "Luxury Included" Resorts!
These high end luxury resorts are geared towards couples only. Their moto is "Love Is All You Need" and that is reflected in the style of their hotels - everything is in two's - beach chairs, dining tables, etc. All rooms have king beds only. Therefore, keep in mind that Sandals really is suitable for just couples - not singles, friends, mother/daughter, father/son, etc.
If you are looking for something that offers the outstanding Sandals service, try Beaches, the family version of Sandals. I just find that people who try Sandals when not travelling with a romantic partner end up feeling uncomfortable.
These high end luxury resorts are geared towards couples only. Their moto is "Love Is All You Need" and that is reflected in the style of their hotels - everything is in two's - beach chairs, dining tables, etc. All rooms have king beds only. Therefore, keep in mind that Sandals really is suitable for just couples - not singles, friends, mother/daughter, father/son, etc.
If you are looking for something that offers the outstanding Sandals service, try Beaches, the family version of Sandals. I just find that people who try Sandals when not travelling with a romantic partner end up feeling uncomfortable.
Riu Resorts
Riu Resorts have a great repuation in Mexico and the Caribbean. They have one of the highest repeat client base of any resort chain. I have visited the Riu Ocho Rios, recently and driven by the new Riu Montego Bay. The one thing that really sticks out is the purple colour of their buildings...very different!!!
From my personal experience at the Riu Ocho Rios and what client feedback I have received, I would very strongly recemmend Riu Resorts. All their resorts have great beaches, tons of activities and a good variety of restaurants to choose from! The beach quality especially stands out - for example, Ocho Rios, Jamaica doesn't typically have great beaches. But Riu shipped in sand to build up their beach, and now they have the best beach of any resort in that area.
The one down side I will point out, is that their rooms are quite basic. Defnitely no white linens or cushy pillows. Bathrooms follow suit, with just one sink, shower and tub. You need to upgrade a couple of categories to get a jacuzzi - not cheap! However, most people aren't in their room too much while on holiday (except maybe for honeymooners!) so it isn't a deal breaker.
If you are thinking Riu - just go for it! You won't be disappointed!
From my personal experience at the Riu Ocho Rios and what client feedback I have received, I would very strongly recemmend Riu Resorts. All their resorts have great beaches, tons of activities and a good variety of restaurants to choose from! The beach quality especially stands out - for example, Ocho Rios, Jamaica doesn't typically have great beaches. But Riu shipped in sand to build up their beach, and now they have the best beach of any resort in that area.
The one down side I will point out, is that their rooms are quite basic. Defnitely no white linens or cushy pillows. Bathrooms follow suit, with just one sink, shower and tub. You need to upgrade a couple of categories to get a jacuzzi - not cheap! However, most people aren't in their room too much while on holiday (except maybe for honeymooners!) so it isn't a deal breaker.
If you are thinking Riu - just go for it! You won't be disappointed!
Occidental Grand Playa Turquesa - Holguin, Cuba
The Occidental Grand Playa Turquesa is a beautiful resort in Holguin, Cuba. I have always had great feedback from my clients on this resort.
This area of Cuba is more laid back than Varadero. There isn't too much going on, so if you are looking to party, Holguin isn't really for you.
I just had a client come from this resort with a few complaints - mainly about the service. They found it difficult to get their mini-bar refilled (supposed to be done daily) and also getting a coffee maker in the room. However, I have noticed that the price on the Occidental Grand PT come down lately, so perhaps that is a reflection of some service issues going on.
In spite of a couple of problems, my clients still said that the resort was beautiful - esp. the pools. As for the food....well, it's Cuba so not much was to be expected.
This area of Cuba is more laid back than Varadero. There isn't too much going on, so if you are looking to party, Holguin isn't really for you.
I just had a client come from this resort with a few complaints - mainly about the service. They found it difficult to get their mini-bar refilled (supposed to be done daily) and also getting a coffee maker in the room. However, I have noticed that the price on the Occidental Grand PT come down lately, so perhaps that is a reflection of some service issues going on.
In spite of a couple of problems, my clients still said that the resort was beautiful - esp. the pools. As for the food....well, it's Cuba so not much was to be expected.
Welcome to Caribbean Resort Reviews!
Hello and Welcome to Caribbean Resort Reviews!
I am a travel agent with a strong knowledge of Caribbean resorts - the good and the bad. I hope to share my experience with those who are seeking the holiday of a lifetime.
This is an open forum for all who would like to leave comments or reviews! Enjoy!
I am a travel agent with a strong knowledge of Caribbean resorts - the good and the bad. I hope to share my experience with those who are seeking the holiday of a lifetime.
This is an open forum for all who would like to leave comments or reviews! Enjoy!
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