Sunday, December 27, 2009
Canadians to Require Passports for Travel to Mexico
Caribbean Resort Caters to Little Ones
Welcome to Beaches Resort in Turks and Caicos -- the family resort of the Sandals brand -- where the littlest vacation goers like Milo Greenspan rule. Milo may only be four but he drove his family's vacation decision -- straight from Chicago to this resort.
"He's been asking for the last two years to come to Elmo's Beach," explained his mom Catherine. "And if he's happy, I'm happy."
That's why the four all-inclusive Beaches resorts here and in Jamaica are operating at 80 percent or more capacity, despite an economy that continues to wreak havoc on the travel industry.
There are as many as 10 weddings a day, including many that involve blended families. (So many weddings that they are about to launch new Martha Stewart-themed nuptial packages.)
The resort also recently completed a $125 million expansion that includes Italian Village with some of the best-planned family rooms I've ever seen, with separate space for kids with bunk beds, video games, a sink to brush their teeth and a door that you can close!
In fact, this may be the only resort I've visited where none of the guests I've chatted with -- not one person -- had anything negative to say. "We've been here four days and we already booked for next year," said an enthusiastic John Balamenti. Visiting from New Jersey, Balamanti watched as his toddler, Gia, stared transfixed on "Sesame Street's" fairy in training, Abby Cadabby.
There are many resorts that offer amenities and activities for older children -- and this place has knockout facilities for tweens and teens too, including a Scratch DJ Academy and an Xbox 360 Game Garage, but what sets Beaches apart is that it's one of the few resorts to cater to the younger set with day care for infants and the "Sesame Street" program, which offers a chance to bake cookies with Cookie Monster, tell stories with Elmo or go on a scavanger hunt with Grover.
Even the new Pirates Island water park has a terrific area for little water lovers with mini slides, cannons and barrels spraying water, sprouting geysers and a lazy river.
And unlike cruise ships and other resorts, the smoothies the kids crave at those swim-up bars , the camp activities -- even for the babies -- and the alcohol for the grown-ups are all part of the package. Even the mini bars are free, stocked with an assortment of juices, soft drinks, beer, wine and more.
"You definitely get a lot for your money," says Leora Tiloccia back for her fifth visit from suburban New York with her 4-year-old daughter Leah. "There's always something to do, the food is good and there are always kids for Leah to play with."
Vacation packages taking as much as 65 percent off the rack rate certainly help too, as does the drop-dead location -- the resort is spread over 60 acres spank in the middle of a marine sanctuary with a white-sand beach that stretches for miles.
Did I mention the 16 restaurants, huge fitness centre and spa, seven pools -- five with swim-up bars -- and complimentary diving daily? And though this is a huge resort (633 rooms) it doesn't seem that big because there are three clusters or "villages" each with its own check-in, lobby, shops, pools and more.
The day I visited there were nearly 500 children at the resort, most of them under seven. (On busy vacation weeks, there might be 1,500 kids here.) Some were busy doing "camp" activities like playing in the kid-sized pool at Camp Sesame, doing art projects or doing "beach science" like making "volcanoes" from baking soda, vinegar and dish detergent.
Other families were happily building sand castles on the beach, lazing in the pools, getting a burger at the 50's-style diner Bobby D's, or helping themselves to pasta or fresh grilled chicken at another restaurant where high chairs and kid's menus are always at the ready.
But all of this doesn't come cheap -- a week even with discounts can cost a family of four upwards of $4,000, but families told me they felt it was well worth the tab.
"They make it so easy," said Pittsburgh mom Nicole Dallas who is lining up to take pictures with her two young sons and Cookie Monster while her husband is out diving. "We could have gone to Mexico for half the price but it wouldn't be the same."
No worries either if you have a child with special needs or food issues. The resort welcomes special needs children into its programs -- as many as 10 a month, says Camp Sesame Manager Federline Julien.
A "culinary concierge" is also on hand to arrange special meals whateve the issue -- peanut free, gluten free, sugar free -- at any of the resort restaurants. "We have kids who ate their first cookie here," says executive chef Colin Watson proudly. Watson is himself the father of two.
Matt Hawley, a registered nurse from Boston, meanwhile, busily took pictures of his two young daughters with the "Sesame Street" characters. His family could only afford the trip -- the family's first "big vacation" -- because he snared such a great deal.
"We're living our dream vacation," he said. "On a lot of cold days, we'll be looking back thinking of this."
Source: www.cnn.com/travel
Royal Plantation - In a Class All it's Own
The first thing you notice upon arrival is the beautiful, colonial style of the resort, with wide porches with large cushioned chairs where you can enjoy afternoon tea, or just pass by the hours looking at the waves. The resort is quite old (built in the 1950's) but it has been well kept, and it's age just adds to it's charm. When sitting on the porch over looking the ocean, you could be in 2009 or 1959.
Upon arrival at the resort (via private transfer) you are checked in privately by the concierge and served a Mangosa - champagne with mango juice - very refreshing! Once checked in you are free to explore the resort - the bell boy will take your bags to your room. The rooms are quite large with lovely, comfortable beds with immaculate white linens. The bathrooms offer double sinks (very convenient for couples) with complimentary toiletries, including: shampoo, conditioner, skin lotion, body wash and aloe. All rooms come with a flat screen tv with satellite and include a number of US channels. Since room service is included in the Royal Dining Plan, all rooms have a small table with chairs so the staff can set up your formal table setting.
One of the highlights of a stay at the Royal Plantation is the cuisine. Although there are only 3 restaurants, there is a wide variety of amazing culinary options to choose from. Even more decadent food items, such as steak, lobster, escargot, etc are all included with the Royal Plan at no extra cost. And if it happens that there is nothing on the menu that's to your liking, you can request special dishes from the chef. This makes the Royal Plantation a great option for choosy eaters or those with food allergies. Out of the three restaurants, I would most highly recommend Le Papillon (French Cuisine).
One of the main reasons people travel to the Caribbean is the beaches. The Royal Plantation is on a small, but wide patch of sandy beach. There is a large roped off swimming area with a floating dock for sunning. The resort offers many mohangany beach chairs to lounge on - in fact, when you arrive to the beach, the staff will prepare your area for you with padding for the chairs along with towels, a mohagany table and they will even position the chairs as per your preference (ie facing the sun). One of the highlights of a stay at the Royal Plantation is the beach butler service. Everyone is provided with a flag that you can raise when you would like something from the beach butler: drink, food, misting with lavender water, your chair re-positioned, etc. It is a great touch that truely makes your day relaxing and worry-free.
Royal Plantation is a unique resort, and recommend for those looking for amazing service, outstanding food and a quiet, relaxing atmosphere in a tropical paradise.
Sunday, August 16, 2009
Are Travel Agents Making a Comeback?
A few weeks ago, Darin Kaplan, a tech-savvy 27-year-old California restaurant manager, clicked his mouse hundreds of times, surfing the vast choices offered by online travel booking Web sites like Expedia.com and Orbitz.com to plan his 28th birthday cruise to Mexico before he gave up in frustration.
"It's a cut-and-paste experience when you're booking online. None of these sites are going to tell me what I can do with different options," said Kaplan, who uses the Internet for many purchases, including his basketball shorts and music tickets. "Travel agents know what they are talking about. It's more comforting to hand my money to someone who has the knowledge and experience."
Some travelers like Kaplan are finding themselves defecting from travel booking sites like Travelocity.com or airline sites like Delta.com. They are going back the travel agent, an industry that many industry experts once thought to be passé with the advent of online booking.
Fewer travelers are enjoying using the Web to plan and buy trips, according to a study last week by Forrester Research, a market research company. About 46 percent of U.S. leisure travelers enjoyed using the Internet to book travel this year, down from 53 percent in 2007.
Difficult site navigation and presentation on travel company sites and hotel and airline sites are causing a growing number of travelers to shift away from the Web and consider using alternative methods of booking travel.
"People are saying 'I don't understand my options, and I would like to talk to someone who can do all the searching and tell me what's available,' " said Henry Hartevelt, the analyst who wrote the Forrester study. "Major travel agencies have absolutely failed in their responsibility to innovate and think of creative new ways to help their customers shop."
In the brick-and-mortar travel agent model, a trained agent meets with the traveler in person or establishes a relationship over the phone. For a fee, they discuss the travel options they have researched.
These travel agencies began losing their monopoly on the industry during the late 1990s, when airlines began to sell tickets online and travel giants like Expedia.com exploded onto the scene, quickly gobbling market share by introducing the quick, do-it- yourself model.
In 1995, there were 37,000 brick-and-mortar travel agencies, according to the American Society of Travel Agents. Now, only 18,000 exist after many merged or folded.
"What the Internet has done is given us a nation that knows the price of everything and the value of nothing," said Bill Maloney, CEO of the American Society of Travel Agents. "How do you know if a hotel is actually a good value or if it's overpriced? You have these online generalists and these individual specialists."
Travel agent Nancy Cutter of Court Travel Ltd. in Charlotte, North Carolina, and a half-dozen other agencies across the country say they have experienced a surge in returning clients, who said travel Web sites were confusing and unhelpful.
In several instances, brick-and-mortar agents say they were able to offer deals at the same price as, and even undercut, the travel agent models, dispelling the belief that the cheapest rate is online.
Travel agents have deals with suppliers that can sometimes enable them to offer lower prices than on the Web. They also have time to cancel tickets for free, compared with some non-refundable tickets sold on the Web. Expedia.com said it recently waived the fee for travelers changing certain flights.
"Just because you can go out and buy Turbo Tax doesn't mean it's the best answer for everyone," Cutter said. "Some people will still go to an accountant. Booking travel can get complicated, and it's just not as easy as it looks."
Travel agents don't discount the value of online travel agencies, which can be useful for booking simple, short trips, but they say complex itineraries require more expertise from a professional. Many online travel companies agree that an agent may be valuable in planning a detailed honeymoon that includes a tour of vineyards in France or a family excursion to top snorkeling and kangaroo-watching destinations in Australia.
"If you're the type of traveler who needs hand-holding up front, then sure, a travel agent would be great, but you can usually find that same information on the Web," said Brian Ek, a spokesman for Priceline.com, a travel company famous for letting bidders set their own price. He said the agents available by phone at his company can help facilitate a sale and customize cruises for travelers.
Online travel companies say they have made functionality improvements on their sites in recent years. For example, Expedia.com, the world's largest online travel agency, offers a tool that can let customers compare seats on an airplane, with ratings on how comfortable a seat is and how much leg room is available. They also have hotel reviews and even Web tours of rooms to help travelers decide.
And, research shows that online travel model is poised to grow. Even in a recession, when companies and individuals are scaling back on travel, Expedia.com saw a 22 percent air transaction growth rate in the last quarter.
But Susan D. Tanzman of Martin's Travel and Tours in California, who has worked as an agent for 35 years, points out that agents follow up with travelers before and after the trip. If the traveler needs help, the agency can offer assistance. They often work 24 hours a day.
JoAnne Kochneff, owner of midsize agency Travel by Gagnon in Michigan, said agents can give the personal attention a site cannot. Kochneff's office provides a homey feel, with agents offering freshly baked cookies for clients who stop by to chat about their trips.
"They have personal experience traveling in the area, so they can give you a personal recommendation," said Frances Mosser, 67, of Kentucky, on her reason why she switched to the travel agent model this summer.
Mosser and her husband booked a trip to St. Melo in France with a travel agent. The agent helped them devise a way to reduce travel time by taking Ryan Air between countries.
"I don't think we could have planned the trip without her," Mosser said.
Source: www.cnn.com
Tuesday, August 4, 2009
Gran Caribe Real Cancun Open for Business
Following an incident on Thursday in which a portion of the beach was closed by Mexican officials over a dispute about sand relocation, Real Resorts, the owners and managers of the Gran Caribe Real Resort in Cancun, have announced that the resort is completely functioning and guests have access to all amenities and services including the beach. According to the governor of the state of Quintana Roo, and the minister of tourism of Mexico the beach recovery program for the entire area is set to get underway this September.
Source: www.travelhotnews.com
Martha Stewart and Sandals Partner on Weddings
Starting October 1, agents and guests will be able to book a Martha Stewart Wedding at any of the 12 Sandals or 4 Beaches properties in the Caribbean for weddings that take place on or after January 1, 2010.
This is the first time Martha Stewart is putting her name on a destination-wedding product.
For more information on Sandals, go to: www.sandals.com
Source: www.caribbeantravel.com
Monday, August 3, 2009
BodyHoliday at LeSport, St Lucia
The resort's slogan is "Give us your body for a week and we'll give you back your mind". While this resort offers loads of activities to choose from (including hiking and yoga), you are welcome to do as much, or as little, as you choose. You can partake in the wide variety of options (watersports, golf, spa, aerobics...) or relax on the beach whilst one of the Beach Butlers brings you drink after drink.
BodyHoliday is all-inclusive, meaning that all your meals and drinks are included. You can take all meals in the main dining room if you wish, or there are a number of different options. Breakfast is available by room service, or by buffet, along with lunch at the Cariblue Restaurant. The food here is international but with a Caribbean spin. There is also the Deli, which offers snacks and lighter fare. The most elegant dining option is Tao, which offers Asian-Fusion cuisine. Dinner is by reservation only (some items do have an additional cost).
This resort is recommended for singles, couples and groups. It is probably not the best option for families and children. They are actually trying to target the singles market, by offering special single accommoations and rates. This is a really great option for a girls getaway or a mother-daughter holiday.
Here are some pros and cons of BodyHoliday:
Pros:
*Some spa treatments included
*Great beach
*Rooms are recently renovated with updated shower, bathroom fixtures, furniture
*Amazing service from hotel staff
*Beach service is included (no need to get up for drinks!)
Cons:
*Surcharges for steak and some seafood items
*Hotel is far from the airport (more than 90 min)
*Birds and cats in dining areas
*Lots of mosquitoes at night (bring bug spray!)
BodyHoliday is a great option for those looking for a spa or activities focused holiday.